Servicemaster Restore®
Provides 24/7 residential and commercial disaster restoration for water, fire, mold, odor, and more.
7 hours ago
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lake Havasu City, Arizona, United States
Field
Company Size
847 Employees
Service Specialisms
Sector Specialisms
Description
remediation
air movers
dehumidifiers
cleaning services
documentation
work orders
The Water Restoration Technician Assistant works under the supervision of a lead technician to monitor and complete drying, demolition, and restoration tasks, prepares documentation for insurance reimbursement, and supports customers throughout the job.
- Perform water, fire, smoke, and mold remediation tasks, including extraction, pack‑out, disposal, cleaning, and light demolition
- Set up and monitor air movers and dehumidifiers
- Conduct additional cleaning services (construction, odor, carpet, upholstery) as needed
- Report equipment malfunctions or damage to the lead technician
- Communicate customer issues and report damages to the supervisor
- Complete job tasks following company processes while ensuring quality control
- Prepare work orders, verify routes, load required equipment and supplies, and arrive on site
- Document work with photos and reports per company procedures
- Lift, carry, push, or pull objects up to 70 lb and perform squatting, crawling, and crouching
- Wear respirators that properly seal when required
Requirements
restoration
driver's license
mobile software
iicrc
physical stamina
communication
Candidates should possess a valid driver’s license, strong communication and customer service skills, and be comfortable using mobile software for data entry. Prior experience in restoration or construction is preferred, and certifications such as WTR, ASD, or IICRC are advantageous but not required.
The role requires physical stamina, including lifting up to 70 pounds, extended periods of standing, walking, crawling, and the ability to work in varied indoor and outdoor environments while wearing safety equipment as needed.
- Preferred experience in restoration or construction
- Valid driver’s license with a clean driving record
- Strong verbal and written communication and customer service skills
- Ability to use mobile software for data entry
- Ability to read and follow product label instructions
- Capability to prioritize tasks and meet deadlines
- Optional certifications: WTR, ASD, or IICRC
- Stand and walk for extended periods in varying indoor and outdoor environments
- Use visual acuity for detailed tasks and respond quickly to information
Benefits
The company offers a comprehensive benefits package, including retirement savings, health coverage, paid time off, and wellness resources, and is seeking a technician or someone looking to start a new career in water restoration.
- 401(k) retirement plan
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1929 Founded
Year Established
The company traces its roots back to 1929, showcasing its long-standing history and expertise in the industry.
1,000+ Franchises
National Network
Operates through over 1,000 franchises nationwide, providing extensive coverage for emergency response services.
Respond 365 System
Real-Time Job Tracking
Pioneered Respond 365, an innovative real-time job-tracking system that sets industry standards for efficiency.
National Scale
Community-wide Disasters
Backed by a larger network, they handle everything from single-house floods to large-scale community disasters.
- Evolved into a crisis-response leader from its origins as a small moth-proofing business.
- Tackles emergencies ranging from burst pipes to tornado damage.
- Restores homes and businesses after water, fire, smoke, mold, odor, and weather events.
- Projects range from small-scale incidents to major community-wide disasters.
- Utilizes a Disaster Operations Center with forecasting tools to pre-stage response teams for major events.
Culture + Values
- We are passionate about restoring peace of mind and rebuilding lives.
- We act with integrity, do the right thing, and take ownership of the work we do.
- We have a relentless focus on providing exceptional customer experiences.
- We are committed to delivering the highest standards of quality and service.
- We build strong partnerships with our customers and communities.
- We drive innovation to improve our services and expand our capabilities.
Environment + Sustainability
2050 Target
Net Zero Commitment
Aim to achieve net zero emissions, demonstrating a long-term commitment to climate action.
- Focuses on sustainable, environmentally responsible services.
- Reduces carbon footprint through energy-efficient processes and waste reduction strategies.
- Utilizes green cleaning solutions and eco-friendly technologies.
- Emphasizes sustainable practices throughout the supply chain to limit environmental impact.
Inclusion & Diversity
- strives to build an inclusive workplace where everyone feels valued and respected.
- is committed to diverse hiring practices and creating equal opportunities for all employees.
- has implemented programs to support the advancement of women and underrepresented groups in leadership roles.