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Senior Application Support Analyst - Yardi
Prologis
Support and optimize Yardi Voyager real estate applications for business users.
4d ago
$96,000 - $145,000
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dallas, TX
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Property Development
Design
Engineering
Construction services
Project Management
Consulting
Architecture
Turnkey
Sector Specialisms
Industrial
Logistics
Warehouses
Distribution
Supply Chain
Electric Vehicle Fleet Management
Hydrogen Fueling
E-commerce
Role
What you would be doing
issue resolution
requirements gathering
system integration
testing
user training
documentation
- Evaluate, analyze, and resolve end-user support requests and reported issues.
- Proactively elicit both articulated and unspoken business requirements through effective collaboration, interviews, and analysis.
- Interpret business rules, workflows, data progression, and system integrations to troubleshoot and resolve application issues.
- Identify potential risks and interdependencies, recommending mitigation plans or interim workarounds as appropriate.
- Deliver end-user training and knowledge-sharing on system features and updates, supporting user enablement and adoption.
- Perform hands-on testing of delivered fixes and enhancements to ensure quality and alignment with business needs.
- Provide valuable input during design discussions for system enhancements
- Document comprehensive requirement definitions, including acceptance criteria, functional specifications, and associated data models or use cases.
What you bring
yardi voyager
yardi international
sql
argus enterprise
bachelor’s
5+ years
- Background in real estate or property management systems.
- Exceptional communication skills—both verbal and written—with the ability to distill complex business needs into actionable requirements.
- Proven experience working with business stakeholders to define and deliver high-value solutions.
- Experience with Yardi International module.
- 5+ years of hands-on experience with Yardi Voyager Commercial, including configuration, administration, customization, and integrations.
- Intermediate SQL proficiency.
- Bachelor’s degree required.
- Strong analytical and critical thinking capabilities; a demonstrated ability to design thoughtful solutions and streamline processes.
- Excellent time management skills and ability to thrive in a fast-paced environment.
- Familiarity with Argus Enterprise.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- offers contingent upon successful background verification.
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Company
Overview
Founded in 1983
Year Established
The company was established in 1983, marking the beginning of its global logistics real estate leadership.
19 Countries
Global Presence
Prologis maintains a widespread portfolio across 19 countries, ensuring a robust global network.
Ranked #500
Market Performance
The company is part of the prestigious S&P 500 index, reflecting its strong financial standing in the market.
- Provides prime distribution centers and warehouses for industries like retail, e-commerce, automotive, and technology.
- Focuses on designing and managing large-scale logistics facilities that support global supply chains.
- Leverages innovative technologies to optimize warehouse operations and drive efficiency for tenants.
- Expands its footprint through strategic acquisitions in key logistics hubs worldwide.
- Develops sustainable and adaptable logistics environments for future growth.
- Known for quickly adapting to changing market demands, ensuring resilience in operations.
- Integrity: We are honest, ethical, and committed to doing the right thing in everything we do.
- Excellence: We strive to achieve the highest standards, and continually raise the bar in all our work.
- Collaboration: We work as a team, respecting and valuing each other's perspectives.
- Innovation: We embrace new ideas, drive continuous improvement, and challenge the status quo.
- Sustainability: We are dedicated to advancing a sustainable future by building the most environmentally responsible properties.
5.8M sq ft
Net-Zero Carbon Buildings
Prologis has completed 5.8 million square feet of net-zero carbon buildings as of 2023, showcasing significant progress in sustainable infrastructure.
25%+
Renewable Energy Usage
Over 25% of the energy used in its global portfolio comes from renewable sources, reflecting a strong commitment to clean energy integration.
100% LEED
LEED Certification Target
Aims to have 100% of its buildings certified under the LEED standard or equivalent by 2030, ensuring high environmental performance across its portfolio.
Net Zero by 2040
Carbon Emissions Goal
Committed to achieving net zero carbon emissions by 2040, emphasizing long-term sustainability and climate action.
- Focus on reducing carbon footprint through renewable energy integration, sustainable design, and operational improvements.
40% Global Leadership
Women Representation
Women represent 40% of the company's global leadership team as of 2023.
50% Diversity Goal
New Hires Target
Aim to achieve 50% gender diversity in new hires by 2025.
2025 Target Date
Gender Parity Goal
Aim to achieve gender parity in global leadership by 2025.
Annual Reporting
Diversity Metrics
Provides annual reporting to ensure accountability and track progress in diversity initiatives.
- A comprehensive employee resource group program supports diverse backgrounds and experiences.
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