Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
Supervises on-site maintenance, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management. Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
Shops comparable projects in the market place monthly.
Takes ownership and acts as the company's primary coordinator to assure that the company's goals fully meet and to exceed contractual property management obligations.
Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Ensures compliance with state, federal and local housing laws.
Coordinates with Corporate support staff on management company procedures for processing and distributing information.
As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
Prepares all resident files to include all preparatory paperwork; prepares all move-out materials.
Assists with subsidy administration in accordance with HUD rules and regulations.
Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition.
Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
Complies with all Sherman Associates, agency and city compliance requirements.
Directs the day-to-day activities of resident and tenant relations, safety/security, maintenance, marketing, landscaping, inspections, snow removal, and other operations.
Requirements
communication
crm/cam
realpage
yardi
100+ units
2-5 years
Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
CRM, CAM, COS, or other related professional certification preferred.
Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
Proven track record of success in overseeing a portfolio of 100+ residential units strongly preferred.
As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
2-5 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience.
Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)