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Leasing Manager
Paragon Properties
Leading provider of high-quality residential and commercial properties.
Oversee leasing operations, tours, prospect follow‑up, and resident relations.
Facilitates and performs all aspects of the apartment leasing process.
Attend job specific training classes and train other leasing staff members.
Tour prospective residents in vacant, market ready units and/or model apartments.
Prepare applicant files and move in calculator. Review applications for approval or denial. Follow up with approved/denied applicants regarding application status. May perform move in orientation.
Manage social media presence and content on Facebook/Instagram and/or similar platforms. Respond to consumer questions.
Record all email, telephone, in-person traffic and rentals in property management software. Manage CRM queue.
Immediately enter service requests into Yardi and inform the maintenance supervisor/manager of emergency work orders. Answers questions for residents about the community, work orders, rent, and community rules. Follow-up timely if not able to respond to resident requests or problems.
Promote a positive work environment through effectively leading by example.
Plan and attend resident social activities.
Facilitate lease expiration management.
Monitor to ensure move ins are compliant with renters insurance.
Continually monitor and analyze traffic patterns, team closing ratios, marketing budget expectations, renewal information and rates, and overall market dynamics. Able to provide current and accurate information when request by supervisor, owner, and/or owner's representative.
Assist Manager with final inspection of market ready unit, determine if additional work is needed.
Inspect community, models and vacant units and report any deficiencies or liabilities immediately to the Manager.
Always communicate with residents, prospects, and internal team members in a professional and consistent manner.
Actively manage move-in and renewal process.
Maintain in-depth knowledge of the community and area competition. Complete detail market survey monthly. Perform monthly phone competition shops and quarterly in person competition shops.
Prepare weekly occupancy reports and submit to operations and Regional Manager
Perform outreach marketing to local businesses and employers.
Plan and execute site marketing and advertising. Ensure weekly eblasts are sent to residents and prospects.
Manage/motivate and conduct regular marketing meetings with leasing staff to ensure sales performance is meeting expectations and resident/prospect records are maintained accurately.
What you bring
yardi
ms office
customer service
leasing experience
fair housing
college degree
Exceptional customer service skills
Basic math skills
Able to work independently with minimal guidance and as part of a team
Industry knowledge (preferred)
1+ years of on-site Leasing Consultant or Assistant Manager experience or with customer service orientation
Ability to handle multiple tasks in a fast-paced environment and adapt to changing assignments and priorities
Professional appearance and demeanor
Superior knowledgeable of Fair Housing guidelines, state/local/federal laws, and safety compliance.
Superior sales ability
Excellent verbal and written communication, interpersonal, leadership, coaching and conflict resolution skills
YARDI experience (preferred)
Reliable and dependable attendance at the work site
Computer proficiency, including MS Office: Word, Excel, and Outlook
High school diploma or equivalent, college-level education (strongly preferred)
Benefits
Rent Discount
Company paid life and disability insurance
Routine and ongoing follow-up, per company policy, with all prospective residents through the point of sale.
Comprehensive medical, dental and optical insurance with a minimal waiting period for enrollment
Paid time off and 9 company paid holidays
401(k) program with an employer contribution
Training program with opportunities for advancement
Compensation: Up to $24/hr. depending on previous experience
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