Scrum Master at Homeserve Usa in Norwalk, CT | USD98,683-131,578 | Kablio

Role

Description

continuous improvement

risk management

metrics dashboards

jira tracking

agile delivery

agile transformation

Continuous Improvement: Foster a culture of relentless improvement, implementing feedback loops and process enhancements.
Risk Management: Identify, assess, and prioritize risks and challenges, developing strategies for mitigating these risks effectively.
Metrics and Reporting: Utilize metrics and data-driven improvement techniques to track progress and drive continuous improvement. Ensure required dashboards are populated, accurate, and current.
Program Execution: Oversee the planning, execution, and delivery of agile projects, ensuring that outputs align with program and portfolio goals. Ensuring team’s work activity is captured in Jira.
Agile Transformation: Lead the agile transformation Pod initiatives, ensuring alignment with program/business objectives and overall technical landscape.

Requirements

jira

confluence

github

agile

5+ years

advanced csm

Skills: Strong facilitation, strong attention to detail, stakeholder management, and organizational coaching skills. Proficiency in agile tools; Jira, Confluence, and GitHub.
Strong work ethic and willingness to take ownership
Ability to work independently
Experience: Minimum of 5 years of experience in agile project management or a related field. Strong background using Project/Work Management application: Jira/Confluence.
Certifications: Advanced CSM, PSM II, or ICAgile Agile Coach certifications preferred.
Education: Bachelor’s degree in business, IT, or a related field.
Travel 10%, as needed

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1.2K Providers

Partnerships with Providers

Rapidly grew through partnerships with over 1,200 municipal and utility providers.

$2B Savings

Annual Cost Savings

Achieved over $2 billion in covered repair cost savings for customers across North America.

$100M Upgrades

Annual Energy‑Efficiency Installations

Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.

Every 34 Seconds

Repair Installations

Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.

Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.

Culture + Values

Customers are prioritized in every action.
Operations are conducted with integrity and honesty.
A culture of respect, transparency, and collaboration is fostered.
Change is embraced, and continuous improvement is sought.
Teamwork, accountability, and results are valued.
The wellbeing of employees and the communities served is cared for.

Environment + Sustainability

2050

Net Zero Goal

Aiming to achieve net zero emissions by 2050.

Committed to reducing its environmental impact and promoting sustainability across its operations.
Investing in energy-efficient technologies and solutions for its service offerings.
Focusing on reducing waste and increasing recycling across its business activities.
Actively seeking to partner with vendors and stakeholders who share its sustainability goals.

Inclusion & Diversity

Creates an inclusive work environment where all employees can thrive.
Has clear goals to increase gender diversity in leadership positions.
Provides ongoing training on unconscious bias, leadership, and cultural competency.
Tracks and reports on diversity metrics to ensure accountability.

Articles

Careers at HomeServe USA

HomeServe USA Services

About HomeServe

Company

Overview

1.2K Providers

Partnerships with Providers

Rapidly grew through partnerships with over 1,200 municipal and utility providers.

$2B Savings

Annual Cost Savings

Achieved over $2 billion in covered repair cost savings for customers across North America.

$100M Upgrades

Annual Energy‑Efficiency Installations

Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.

Every 34 Seconds

Repair Installations

Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.

Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.

Culture + Values

Customers are prioritized in every action.
Operations are conducted with integrity and honesty.
A culture of respect, transparency, and collaboration is fostered.
Change is embraced, and continuous improvement is sought.
Teamwork, accountability, and results are valued.
The wellbeing of employees and the communities served is cared for.

Environment + Sustainability

2050

Net Zero Goal

Aiming to achieve net zero emissions by 2050.

Committed to reducing its environmental impact and promoting sustainability across its operations.
Investing in energy-efficient technologies and solutions for its service offerings.
Focusing on reducing waste and increasing recycling across its business activities.
Actively seeking to partner with vendors and stakeholders who share its sustainability goals.

Inclusion & Diversity

Creates an inclusive work environment where all employees can thrive.
Has clear goals to increase gender diversity in leadership positions.
Provides ongoing training on unconscious bias, leadership, and cultural competency.
Tracks and reports on diversity metrics to ensure accountability.

Articles

Careers at HomeServe USA

HomeServe USA Services

About HomeServe