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IT Systems & Support Specialist
Freedom Property Investors
Internal IT support role including systems maintenance, user onboarding, and hardware optimization.
20d ago
A$80,000 - A$85,000
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Sydney, New South Wales, Australia
Onsite
Company Size
100 Employees
Service Specialisms
Property Investment Advisory
Property Investment Strategy
Property Selection
Financial Planning
Market Research
Portfolio Review
Tax and Depreciation Advice
Sector Specialisms
Residential
Commercial
Role
What you would be doing
desktop support
cloud management
hardware maintenance
script automation
av support
endpoint security
- Provide Level 1 and Level 2 support across desktops, software, and network issues
- Manage Google Workspace, Microsoft 365, Azure AD, Intune, and Autopilot
- Support onboarding/offboarding and maintain hardware across desks, docks, AV, TVs
- 🏢 Work with a driven team in a centrally located Sydney CBD office
- Create and update IT documentation, guides, and checklists
- Troubleshoot Mac and Windows environments
- Write/run PowerShell and GAM scripts for automation and admin
- Drive improvement projects and IT infrastructure optimisation
- Oversee AV setup and support in meeting rooms (Logitech)
- Maintain endpoint security and monitor BYOD compliance
- Liaise with vendors and building IT infrastructure providers
What you bring
5+ years
platform expertise
powershell
itilcert
hardware setup
task-driven
We’re seeking a capable and hands-on IT Systems & Support Specialist to take full ownership of internal IT support across our Sydney CBD headquarters. You’ll be the go-to person for IT troubleshooting, systems maintenance, user onboarding, and hardware optimisation — supporting a fast-paced and growing national business. This is a full-time, onsite position (Monday–Friday) and not a help desk or remote role.
- You avoid documentation or hands-on IT work
- 5+ years in Level 2 desktop or internal IT support
- Willing to work on-site 5 days a week in our Sydney office
- You wait for instructions rather than solving issues proactively
- Comfortable working independently in a high-performance environment
- Hardware Quality: Standardised, clean setups across all workstations
- ITIL or relevant certifications preferred
- System Uptime: 99.9%+ for AV, Wi-Fi, login, and endpoints
- Strong scripting ability (PowerShell, GAM)
- You prefer ticket-based or siloed support models
- Hands-on experience with commercial office setups (desks, docks, AV)
- Strong communication and documentation skills
- You only work with a single system or OS
- Expertise in Windows, MacOS, Google Workspace, M365, Azure AD, Intune
- Ability to work with the Zoom camera open during shift
- Willingness to undergo and pass a police check, background check, and social media check as a condition of employment
- Highly organised, accountable, and task-driven
Salary: $80,000 – $85,000 + Super
- Onboarding: 100% completion of setup by Day 1
- 💰 $80K–$85K base salary + super
- You’re seeking hybrid or remote work
- 🚀 A fast-paced, high-performance culture with room to grow
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police check
- background check
- social media check
Company
Overview
- Founded to provide individuals with the tools, education, and strategies to create wealth through property.
- Focuses on delivering personalized property investment advice and tailored strategies to meet clients' goals.
- Offers a wide range of services, including education, mentorship, and investment opportunities in various property sectors.
- Known for its commitment to supporting investors at every stage of the property investment journey.
- Typical projects involve residential and commercial property investment, primarily in growing Australian markets.
- Boasts a track record of helping clients successfully navigate the complexities of property investment.
- Has expanded its reach through innovative education models and one-on-one coaching for clients.
- Stands out for its hands-on approach, offering clients direct access to industry experts and personalized advice.
- Positive and collaborative company culture
- Supportive and approachable management team
- Strong emphasis on professional development and career growth
- Flexible working hours and work‑from‑home options
- Competitive compensation, perks and yearly bonuses
- High‑performing, team‑oriented environment with a family‑vibe
4.4/5 Rating
Glassdoor Diversity Score
This score reflects the company's commitment to fostering a diverse and inclusive workplace culture, as rated externally by Glassdoor.
84% Recommend
Employee Referral Rate
A strong majority of employees feel confident enough in the company's culture to recommend it to others.
100% Approval
Employee Support for CEO
The CEO's leadership and vision have received universal approval from employees, reflecting alignment with company values.
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