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Logistics Business Partner
Hilti India
Optimizing Supply Chain processes to enhance Customer Experience and drive market growth in a specific Region
20d ago
Junior (1-3 years)
Full Time
Mumbai Metropolitan Region
Office Full-Time
Company Size
32,000 Employees
Service Specialisms
Account Management
Customer Service
Technical Engineering
Product Demonstrations
Design Solutions
Delivery Logistics
On‑site Support
Tool Repair
Sector Specialisms
Energy
Industry
Power
Oil and Gas
Airports
Urban Transportation
Infrastructure
Role
What you would be doing
supply chain needs
strategic initiatives
sales team collaboration
sales planning
customer experience
cross-functional collaboration
- Continuously assess current and future supply chain needs to align with evolving business demands
- Define strategic initiatives for the region to sustainably resolve identified issues and meticulously execute to achieve the defined targets
- Partner with the sales team and engage directly with customers to identify pain points in supply chain and service delivery
- Support and contribute to sales and operations planning processes in region
- Act as an owner and single point of contact for Customer Experience for the respective Region
- Work collaboratively with central functions both supply chain and cross-functional teams to improve processes and achieve defined regional targets
- Act as a source of supply chain expertise for the sales leadership
What you bring
mba
supply chain
interpersonal skills
leadership
customer experience
improvement
- Good negotiation, communication & interpersonal skills
- Performance on key supply chain Indicators viz. regional availability, warehouse, and transportation reliability, obsolescence etc.
- Experience in supply chain and operations across different functions
- Engineering / MBA with overall Experience 5-6 Years
- Ability to balance strategic aspects and operational efficiency
- Self-motivated and passionate to drive improvement projects
- Systematic problem solving and analytical thinking
- Customer Experience measures including on-time in-full
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks are conducted as part of hilti's hiring process
Company
Overview
1997
Year Established
The company was founded in 1997, marking the start of its journey in construction technology.
2023
Plant Launch
A state-of-the-art production and R&D plant was established in Vadodara for diamond-tool innovation.
8B CHF
Global Revenue
The company generates over 8 billion CHF in global revenue, showcasing its financial strength.
- Supplies bespoke power tools, anchoring systems, detection and measuring solutions alongside digital software.
- Typical projects include commercial buildings, heavy civil works, and infrastructure installations.
- Operates retail stores and online platforms offering product trials, technical advice, and training.
- The Vadodara site features product testing labs and development hubs, underscoring its expertise in tool design.
- Integrity: We act with integrity, even when no one is looking.
- Teamwork: We collaborate across boundaries to deliver superior results.
- Commitment: We are passionate and committed to the success of our customers.
- Excellence: We continually strive to improve and innovate in everything we do.
- Customer Focus: We take pride in understanding and fulfilling our customers’ needs.
2050
Net Zero Emissions
Commitment to achieving zero net emissions across operations, supply chain, and product use by the year 2050.
- Reducing the environmental footprint of products through innovation.
- Working with customers to reduce the environmental impact of construction projects.
- Using sustainable materials in product manufacturing processes.
- Investing in energy-efficient technologies for the company’s operations.
- Commitment to circular economy principles in the lifecycle of products.
- Hilti India is focused on building a diverse and inclusive workforce.
- Gender diversity is a strategic priority, with initiatives to ensure equal opportunity in hiring and career development.
- Programs in place to ensure fair representation of women across all levels of the company.
- Tracking gender diversity through metrics and reporting on improvements annually.
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