Production Manager

Description

• Sales Support: Provide assistance to the sales team, including possible ride-a-longs for complex quotes.
• Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
• Installer and Vendor Management: Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.
• Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
• Communication: Provide customers and installers with clear updates on project start dates and timelines.
• Documentation: Take before-and-after photos for every project to ensure accountability and quality
• Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
• Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
• On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
• Product Management: Oversee product allocation and manage job costs efficiently.
• Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
• Warehouse and Inventory Management: Organize and oversee product storage, ensuring efficient and orderly warehouse operations.

Requirements

• Proficient in scheduling, planning, and workflow optimization
• Established industry contacts preferred
• Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
• Strong communication skills (phone & in-person)
• Experience in flooring installation & production management
• Confident decision-making abilities
• Highly organized and detail-oriented
• Tech-savvy (Salesforce, Excel, Outlook, etc.)
• Problem-solver with proactive planning skills
• Valid driver’s license and insurance

Benefits

• Paid Training and Ongoing Development
• Bonus Opportunities
• Company-Provided Computer
• Competitive Salary: $50,000-$65,000 - based on experience.
• Bonus based on performance
• Paid Vacation and Holidays
• Paid time off
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance