Store Manager | Retail | KIABI | Dubai, UAE
Al-Futtaim
Manage store sales, profits, operations, and staff development to ensure customer satisfaction.
3 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dubai, Dubai, United Arab Emirates
Onsite
Company Size
44,000 Employees
Service Specialisms
Retail
Automotive
Financial Services
Real Estate
Construction
Engineering
Design
Property Development
Sector Specialisms
Automotive
Financial Services
Health
Real Estate
Retail
Education
Aftersales & Logistics
Power & Marine
Role
What you would be doing
profit management
sales strategy
loss prevention
inventory control
visual merchandising
customer service
- Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
- Execute and comply with all company policies and store procedures.
- Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
- Create and execute strategies to maximize store sales and control expenses.
- Lead by example, train, develop and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
- Organize weekly staff meetings and daily briefings to recap store performance, communicate new company goals and strategies, as well as new store procedures and performance targets.
- Control company assets by meeting all loss prevention measures, including the consistent management of inventory, in- and out-bound stock movements, sales, returns, exchanges, and store maintenance.
- Network, support recruiting, hiring, developing, and retaining high-quality management and associates to fill store profile and succession planning.
- Ensure an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with team.
- Implement all visual merchandising standards, directives, promotions, and ensure the overall cleanliness and organization of the sales floor and stockroom.
What you bring
outlook
excel
sap
high school
leadership
assistant manager
- Proficiency in computer applications such as Outlook, Excel, and SAP.
- High school education or equivalent preferred.
- Ability to perform some heavy lifting and be on scheduled shifts that may require standing for a minimum of eight hours.
- Proven track record in driving sales and profitability results.
- Good command of business English (written and verbal) and good computer skills, including Outlook, Excel, and SAP.
- Strong leadership skills with experience in team management and development.
- Excellent communication skills, both written and verbal, in business English.
- Minimum two years of Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
AED 11.4 bn
Annual Revenue
The company generates billions of dirhams annually, highlighting its significant regional economic impact.
30 Brands
Automotive Portfolio
Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.
300+ Stores
Retail Network
Highlighting the extensive retail operations that bring global brands to local markets.
- Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
- It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
- Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
- Financial services include insurance, broking, and consumer financing across the region.
- Health segment delivers modern clinics and patient-centric care solutions.
- Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
- The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.
- Customer obsession: We put the customer at the center of everything we do.
- Integrity: We act with honesty and integrity in everything we do.
- Innovation: We constantly seek new ways to improve and innovate.
- Excellence: We are committed to delivering excellence in all our operations.
- Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.
2050
Net Zero Emissions Target
Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.
- Expanding the portfolio of sustainable products and services across industries.
- Improving energy efficiency across operations.
- Minimizing waste and promoting recycling in all facilities.
- Implementing green building initiatives in all new developments.
- Gender Diversity: Increased focus on balancing gender representation in leadership roles.
- Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
- Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.
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