Executive Assistant to Managing Director

Description

The Executive Assistant to the CMD (EA-CMD) will provide high-level executive support, oversee guest relations, manage day-to-day schedules, and facilitate seamless communication and coordination on behalf of the CMD. The role requires exceptional organizational ability, refined hospitality skills, and the capability to act as the first point of contact for internal and external stakeholders. The EA will manage meetings, correspondence, travel, documentation, and confidential tasks while ensuring professional and efficient operations aligned with leadership expectations.

• Draft and prepare documents, reports, briefing papers, presentations, and communication notes.
• Work closely with leadership teams to support strategic initiatives and executive communication.
• Develop, manage, and maintain office systems including filing, documentation, and data management.
• Organize and attend meetings, ensuring the CMD is fully prepared with all required materials.
• Serve as a primary liaison between the CMD’s office and external stakeholders, maintaining a polished and professional brand image.
• Maintain confidentiality and handle sensitive information responsibly.
• Manage specific projects, research assignments, and high-priority tasks as delegated by CMD.
• Organize domestic and international travel, including visas, accommodation, itineraries, and logistics.
• Take dictation, prepare minutes, and assist in follow-up actions.
• Manage delegated responsibilities in the CMD’s absence, ensuring continuity of operations.
• Leverage hospitality expertise to create a welcoming and service-oriented environment for all engagements.
• Conduct background research, compile information, and provide insights to support decision-making.
• Support budget and account-related activities as needed.
• Screen phone calls, inquiries, emails, and correspondence; respond on behalf of the CMD wherever appropriate.
• Coordinate hospitality arrangements including reception support, refreshments, meeting room readiness, and special requests.
• Travel with the CMD as required to provide support, take notes, or manage coordination.
• Manage CMD’s calendars, appointments, schedules, and ensure alignment of priorities.
• Provide VIP-level hospitality support to high-profile visitors, executives, and dignitaries.
• Welcome, host, and manage interactions with guests, clients, and partners, ensuring a seamless and premium experience.

Requirements

Hotel Experience Mandatory

Role - EA to CMD

Immediate Joiners Preferred

• Proficient in preparing travel itineraries and coordinating logistics.
• Exceptional interpersonal, communication, and customer-service skills.
• Prior experience as an Executive Assistant, Administrative Coordinator, or similar high-level support role.
• Strong background in the hospitality industry—especially in guest relations, front-office operations, concierge services, or VIP protocol.
• Proactive, punctual, and reliable with the ability to anticipate needs.
• Advanced computer proficiency (MS Office Suite, email tools, documentation tools).
• Highly organized with exceptional planning skills and attention to detail.
• Bachelor’s degree in Hospitality Management or a related discipline (preferred).
• Willingness to travel with CMD as required.
• Polished, energetic, and positive demeanor with strong professional presence.
• 12–20 years of relevant experience.
• Excellent multitasking ability and comfort in working under pressure.
• Strong command of social media platforms and digital communication.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance