Equipmentshare
A technology-driven equipment rental company offering smart tools and services for construction.
3 days ago
$85,000 - $95,000
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Calumet City, Illinois, United States
Onsite
Company Size
1,800 Employees
Service Specialisms
Sector Specialisms
Description
t3 platform
work orders
service scheduling
customer relations
team supervision
safety training
The Service Manager will lead a team of Heavy Equipment Maintenance Technicians, using the company's T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues across many equipment makes and models. Responsibilities include coordinating mechanics, scheduling repairs, maintaining customer relationships, responding to inquiries, and ensuring a safe work environment.
- Use T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues.
- Coordinate and supervise the performance of mechanics and service personnel.
- Schedule repairs for customer and company‑owned rental equipment.
- Maintain and nurture customer relationships to ensure 100% satisfaction.
- Promptly respond to and resolve customer inquiries, requests, and complaints.
- Provide employee training, development, and uphold a safe work environment.
Requirements
maintenance exp
problem solving
customer service
high school
driver license
physical ability
The company is committed to diversity and inclusion through its “A Workplace For All” initiative, aiming to attract, develop, and retain talent from all backgrounds. Employment is contingent on background and drug screening as required.
- At least three years of maintenance and service experience in rental or construction industry.
- Strong interpersonal, problem‑solving, and communication skills.
- Ability to adapt quickly, stay up‑to‑date on EquipmentShare products, and thrive in a team environment.
- Superior customer service and teamwork orientation.
- High school diploma (trade school certificate preferred); experience leading maintenance teams.
- Valid driver’s license, 21+ years old to operate company vehicle.
- Physical ability to move, stand, stoop, bend, and lift up to 50 lb.
Benefits
EquipmentShare is hiring a Service Manager for its rental facility in Calumet City, IL, offering a salary range of $85,000‑$95,000 and a Monday‑Friday schedule with occasional extended hours and on‑call weekends. The company aims to transform the construction industry through innovative technology and real‑time support.
- Monthly Family Dinner Night (restrictions apply).
- Competitive base salary plus Company Profit Sharing Plan.
- Company‑provided truck.
- Full medical, dental, and vision coverage.
- 401(k) with company match.
- Generous PTO and paid holidays.
- Gym membership stipend and wellness programs.
- Annual tool and boot reimbursements (applicable jobs).
- Company events, food truck nights, and monthly team dinners.
- 16 hours paid volunteer time per year.
- Career advancement, leadership training, and professional development.
- Access to industry‑leading diagnostic tools.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- employment is contingent on passing a background check.
- must pass a 10‑panel drug screen.
Overview
- Founded to address the growing demand for smarter, more efficient construction equipment rental.
- Combines technology and equipment rental to provide innovative solutions for the construction industry.
- Offers both equipment rentals and telematics to track machinery, making operations more efficient.
- Serves a wide range of projects, from large infrastructure developments to smaller residential builds.
- Continues to expand its reach, offering services to numerous regions across North America.
- Uses data analytics to optimize equipment usage and reduce costs for customers.
- Notable for leveraging cloud-based software and IoT for managing heavy machinery in real-time.
Culture + Values
- Embraces technology and creative thinking to drive results and improve the industry.
- Values collaboration, ensuring everyone's input is considered for a common goal.
- Promotes accountability and a commitment to excellence.
- Operates with honesty, transparency, and fairness.
- Prioritizes understanding and meeting customer needs.
Environment + Sustainability
2050 Net-Zero Goal
Emissions Reduction Target
Aiming to achieve net-zero emissions by the year 2050, focusing on reducing overall environmental impact.
- Commitment to sustainability in product offerings, including electric and hybrid equipment.
- Initiatives aimed at reducing carbon footprint, increasing fuel efficiency, and promoting green practices.
- Partnerships with eco-friendly equipment manufacturers to support sustainability in the construction industry.
- Investing in energy-efficient technologies and practices to reduce environmental impact.
Inclusion & Diversity
25%
Gender Representation
Reflects the proportion of women in the workforce, highlighting diversity efforts.
- Focus on fostering an inclusive and diverse workplace.
- Ongoing commitment to providing equal opportunities for all employees.
- Encouragement of diverse perspectives and backgrounds to drive innovation.