Supervisor, Operations
Simon Property Group
Oversee mall operations, maintenance, safety, and tenant services.
6 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Atlanta, GA
Onsite
Company Size
3,000 Employees
Service Specialisms
Specialty leasing
Pop‑ups
Kiosks
In‑line leasing
Turnkey operations
Store design & development
Rapid store development
Logistics & fulfillment
Sector Specialisms
Retail Leasing
Property Management
Marketing and Promotions
Amenities and Customer Services
Digital Initiatives
Sustainability Efforts
Retail
Commercial Real Estate
Role
What you would be doing
budget management
construction oversight
fire safety
maintenance management
condition assessments
purchasing
- Assist in the development of expense, energy and capital budgets
- Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
- Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
- Works with security and local officials to plan and oversee a fire safety program.
- Monitors cleaning services provided through contracts that require rigorous oversight.
- Supports preparation for emergency and disaster response
- Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
- Resolve tenant lease and non-lease concerns related to facility operations
- Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
- Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.
- Oversees contractors performing capital work
- Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
- Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
- Complete performance reviews with thorough and objective feedback
- Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy
- Manage operations purchasing program and asset inventory
- Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
- Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
- Manage Property Operating Expenses within or below budgeted levels
- Interacts with Portfolio Director of Operations and Energy Services
- May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
- Develop staff members by enhancing their roles and broadening their experiences.
- Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
What you bring
microsoft office
high school
driver’s license
3 yrs
supervisory
problem solving
- Ability to lift and carry up to 50 pounds
- Valid Driver’s License
- Three years of experience in facility/maintenance operations in a supervisory position.
- Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
- Ability to communicate effectively both orally and in writing
- Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
- High School Diploma or GED required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Born in 1993
Year of Founding
The company was formed through the merger of two prominent firms in 1993.
250 Properties
Real Estate Portfolio
The company owns and manages a diverse portfolio of nearly 250 properties across multiple regions.
200M sq ft
Managed Space
Over 200 million square feet of commercial space is under the company's management.
S&P 100 Rank
Market Position
As an S&P 100 constituent, the company is recognized as a leading real estate investment trust.
- Its portfolio spans regional malls, Premium Outlets, The Mills and international joint‑ventures across North America, Europe and Asia.
- Typical projects include high‑end mall redevelopments, outlet expansions and mixed‑use transformations integrating retail, dining and entertainment.
- The company led bold acquisitions—like Taubman, J.C. Penney and Forever 21—reshaping the retail landscape and rescuing distressed brands.
- Specialises in experiential retail, blending shopping with food halls, theaters, EV charging stations and digital amenities.
- Notably, its international joint ventures power premium outlet centers in Japan, South Korea and Europe, showcasing global reach.
- Acting with integrity and fairness.
- Committed to operational excellence.
- Valuing collaboration and teamwork.
- Fostering a culture of innovation and creativity.
- Respecting and valuing diversity of thought and experience.
- Dedicated to delivering outstanding customer service.
- Holding themselves accountable for results.
By 2030
Net Zero Carbon Emissions Goal
Committed to achieving net zero carbon emissions across operations.
25%
Energy Consumption Reduced
Achieved a 25% reduction in energy consumption since 2015.
75%
Energy-Efficient Lighting
Over 75% of properties use energy-efficient lighting systems.
90%
Water Conservation Practices
Integrated water conservation in over 90% of properties.
- Committed to LEED certification for new developments and major renovations.
- Aiming for zero waste at more than 50% of properties.
41% Leadership Roles
Women in Leadership
Women hold 41% of senior leadership positions across the organization.
2025 Diversity Goals
Diversity Milestones
Aiming to increase representation of women and minorities in executive roles by 2025.
30% Board Representation
Gender Diversity
Women hold 30% of seats on the Board of Directors.
- The company regularly measures and reports diversity metrics across all levels of the organization.
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