Service Manager - Garrett Mesa
The Garrett Companies
Oversee maintenance, inspections, and team for a luxury community.
10 days ago ago
$37
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Mesa, AZ
Field
Company Size
375 Employees
Service Specialisms
Property Development
Construction Services
General Contracting
Design
Turnkey Solutions
Sector Specialisms
Multifamily Residential
Student Housing
Mixed-Use Communities
Commercial Real Estate
Steel and Metal Construction
Thermal and Moisture Protection
Wood and Plastic Construction
Role
What you would be doing
osha compliance
facility inspections
preventive maintenance
service requests
vendor management
move‑ins
- Keeps in compliance with and abreast of all OSHA regulations.
- Inspects apartment homes, buildings, and common areas regularly. Creates service requests to assign repairs of observed maintenance or housekeeping needs.
- Ensure apartment homes that have been delivered by construction are move-in ready, and consistently inspect amenities to make sure they are always in proper working condition and clean.
- Develops and maintains preventative maintenance schedule for applicable equipment.
- Maintains relationships with vendors, residents, team members, and associates on a professional level at all times.
- Resolve any customer and/or resident-related concerns or objections as they arise.
- Conducts quarterly community audits to include: all operating mechanical and non- mechanical parts; electrical, HVAC, plumbing, roofs, balconies, etc.
- Develops maintenance team members as a mentor.
- Ensures compliance with State, Federal and local codes and oversees City and Fire Inspections.
- With guidance from the Community Manager, appropriately uses performance counseling to correct and/or improve performance issues when necessary.
- With Community Manager’s input, initiate, prioritize, and assign individual maintenance team daily activities, including service requests, housekeeping, apartment turns, compliance, and ordering of supplies.
- Works with and supervises outside contractors and vendors.
- Consistently and effectively communicates with the Community Manager and relevant teams regarding community performance.
- In conjunction with the Community Manager, complete move-in/ move-out inspections with residents.
What you bring
service supervisor
entrata
hvac
epa
cpo
problem solving
- Must be willing to be on call and take emergency calls after standard working hours.
- Must provide own tools.
- Ability to sit or stand for long periods at a time
- 3+ years experience as a Service Supervisor.
- Valid driver’s license required.
- Experience with Property Management software, Entrata preferred.
- Relentless problem solving skills.
- Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis. Possibly operating dangerous equipment. Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc. Must be able to adapt to inclement weather.
- Ability to climb up to four flights of stairs to access apartments.
- Ability to anticipate.
- Understanding the difference between causation and correlation.
- HVAC and EPA certification required, CPO certification strongly preferred.
- Ability to walk several acres to inspect community.
- Company specific Edge 2 Learn training provided.
- Garrett Companies Onboarding Program
- Membership in professional organizations and continuing education is supported by The Garrett Companies.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2014 Founded
Year Established
Began operations with a focus on multifamily developments and has since expanded to full-scale operations.
18,000 Apartments
Units Delivered
Spanning across 22 states, showcasing significant growth and expansion across the United States.
#2 Ranking
Fortune Best Workplaces
Recognized as one of the top workplaces in the real estate industry by Fortune magazine.
- Operates in-house brands including hospitality ventures like I.C. Brewhouse and Runway 19 Coffee Co., showcasing an unusual focus on the restaurant industry.
- Projects encompass development, construction, and property management services, with a headquarters in Indiana and expansion hubs in Colorado and Tennessee.
- We are passionate about the customer experience.
- We believe in teamwork, collaboration, and transparency.
- We focus on providing the highest quality product and service.
- We are driven by integrity and excellence.
- We believe in continuous improvement and innovation.
2035
Net Zero Goal
Target year for achieving net zero emissions across all operations.
- Committed to reducing environmental impact across all operations.
- Focus on sustainable building practices and energy-efficient designs.
- Aim to incorporate renewable energy solutions in all future developments.
- Prioritize the use of environmentally friendly materials in projects.
- Committed to fostering an inclusive and diverse workplace.
- Aims to ensure equal opportunities for all employees, regardless of background or identity.
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