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Cyient

Program Manager (Operational Processes)

Company logo
Cyient
A global engineering and technology solutions provider specializing in digital, manufacturing, GIS and semiconductor services.
Manage governance, communication, and coordination for aerospace engineering services.
3d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Greensboro, NC
Onsite
Company Size
12,733 Employees
Service Specialisms
Engineering
Digital Solutions
Consulting Services
Managed Network Services
Application Development
Sector Specialisms
Communications
Medical Devices
Life Sciences
Rail
Utilities
Telecommunications
Internet of Things (IoT)
Smart City
Role
What you would be doing
program governance
dashboard reporting
risk management
resource utilization
stakeholder communication
financial tracking

The Program Manager will be responsible for ensuring operational governance, structured communication, and seamless coordination between onsite and offshore teams delivering aerospace engineering services to Aircraft OEM customers. The role demands strong governance discipline, stakeholder alignment, and proactive program control to ensure successful delivery outcomes.

  • Facilitate program review meetings, capture actions, and ensure timely closure of issues and dependencies.
  • Ensure transparent and timely communication with Aircraft OEM stakeholders on program status, escalations, and achievements.
  • Implement standardized governance templates and reporting mechanisms in line with customer expectations.
  • Coordinate between customer stakeholders, onsite leads, and offshore delivery teams to maintain alignment on priorities and delivery status.
  • Promote a culture of operational excellence and continuous improvement within the program team.
  • Provide leadership visibility through structured dashboards, executive summaries, and periodic governance reports.
  • Monitor resource utilization, work allocation, and delivery progress across distributed teams.
  • Identify delivery risks, maintain a risk register, and drive mitigation plans through structured governance reviews.
  • Establish and drive program governance frameworks, including review cadence, dashboards, and key performance indicators.
  • Drive process compliance and adherence to customer and organizational quality frameworks.
  • Track and report program performance through structured governance mechanisms covering schedule, quality, cost, and risks.
  • Support program financial management by tracking effort, forecast, and burn rate in coordination with delivery and finance teams.
What you bring
aerospace degree
oem knowledge
aerospace exp
ms project
jira
power bi

Ability to handle multiple workstreams and maintain structured program control.

  • Bachelor’s or Master’s degree in Aerospace / Mechanical Engineering or related field.
  • Strong understanding of Aircraft OEM operational processes, engineering delivery models, and reporting structures.
  • 8–12 years of experience in Aerospace Engineering Services, preferably supporting Aircraft OEM programs.
  • Proficiency in governance and project management tools such as MS Project, JIRA, Excel Dashboards, Power BI, etc.
  • Proven experience in program governance, project tracking, and stakeholder coordination.
  • Excellent communication, presentation, and stakeholder management skills with a customer-oriented mindset.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$879M FY2024 Revenue
Annual Financial Performance
Achieved significant revenue milestone, showcasing strong financial growth and market impact.
20+ Strategic Acquisitions
Expansion Through Acquisition
Built leadership through transformative acquisitions in plant engineering, wireless tech, and semiconductors.
  • Rebranded from IT to intelligent engineering and tech solutions, shifting focus in 1991.
  • Operates globally with delivery centers across North America, Europe, Asia-Pacific, and Australia.
  • Provides advanced services including digital transformation, CAD/CAE, geospatial services, embedded systems, and turnkey semiconductor design.
  • Specializes in heavy-industry collaborations with aerospace, energy, transportation, utilities, and semiconductor clients.
Culture + Values
  • They believe in doing the right thing, even when no one is looking.
  • They embrace change and constantly look for better ways to solve problems.
  • They deliver quality work and always strive for continuous improvement.
  • They work as one team, across functions and geographies, to achieve success.
  • They put their customers at the heart of everything they do, anticipating their needs.
  • They take ownership of their actions and outcomes.
Environment + Sustainability
2040
Net Zero Commitment
Aims to achieve net zero carbon emissions, showcasing a long-term sustainability vision.
  • Aims to reduce its carbon footprint through energy efficiency, renewable energy adoption, and sustainable operations.
  • Has implemented several green initiatives, including eco-friendly office spaces and waste management programs.
  • Tracks and reports its environmental impact through regular audits and public sustainability disclosures.
Inclusion & Diversity
30% by 2025
Gender Diversity Goal
Target percentage for gender diversity in the workforce by the specified year.
  • Focuses on creating an inclusive environment that promotes equal opportunities for all employees.
  • Annually reports on gender diversity and inclusion metrics across various leadership and functional roles.
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