Technical Resource Engineer

Description

• Consults with owners and owner’s representatives concerning the proper application of the company products and assists in drafting project specifications incorporating ANSI, AWWA, ISO and other applicable standards.
• Performs field investigations on an as needed basis of customer complaints when the company’s product fails to meet the customer’s expectations making recommendations as to remedial action required to resolve the source of the dissatisfaction.
• Trains installation personnel in the proper assembly and installation techniques.
• Drives specification inclusion and product promotion through presentations to engineers, municipalities, contractors, and owners.
• Assists in design of product systems to meet specific project needs incorporating ANSI, AWWA, DIPRA, ISO, and other applicable design procedures.
• Consults with customers (including distributors, contractors, and owner’s personnel) on proper application, assembly, and installation of the company’s products.
• Consults with various company department heads and advises on service and product shortcomings effecting remedial action as required.
• Meets with owner’s personnel to discuss failures of the company’s products to meet performance expectations and participates in mutual resolutions to achieve the owner’s expectations.
• This consultation may involve corrosion affects and prevention of the company’s products.
• Supports the sales staff.

Requirements

• Possess problem solving skills
• Must have a general knowledge of construction equipment and its capabilities, and construction practices and procedures.
• Must have the ability to apply standard engineering principles to situations and be able to develop solutions incorporating available products and procedures to minimize customer work stoppage in an economical manner.
• Requires a BS in Engineering (Civil/Mechanical preferred).
• Waterworks or Public Utilities experience.
• Requires good verbal, written and presentation skills.
• Engineer in Training (EIT) certificate preferred, and a Professional Engineer (PE) license preferred (or ability to obtain).
• Must be able to communicate and negotiate with disappointed people under less than amicable conditions.

Benefits

• Comprehensive Benefits: We provide a comprehensive benefits package with options tailored to meet your needs and those of your family.
• Career Growth: Be part of an industry leader renowned for world-class design, manufacturing, sourcing, and distribution, and take your career to the next level.

Training + Development

Interview process

Visa Sponsorship

Security clearance