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Moving Specialist
Summerset Retirement Villages
Assisting and coordinating residents' moves into Summerset villages in the Lower North Island, ensuring a smooth and caring transition.
13d ago
Junior (1-3 years)
Full Time
Porirua, Wellington, New Zealand
Onsite
Company Size
1,300 Employees
Service Specialisms
Retirement Living
Aged Care
Property Development
Construction
Design
Sector Specialisms
Residential
Buildings
Commercial
Care facilities
Serviced apartments
Villas
Townhouses
Apartments
Role
What you would be doing
customer focus
collateral management
timeline management
customer reporting
move-in planning
team collaboration
- Uphold Summerset’s customer-first values in every interaction.
- Keep marketing collateral up to date and available.
- Maintain detailed plans and timelines for each resident.
- Regularly report on customer satisfaction and suggest improvements.
- Deliver high-quality planning and support for resident move-ins.
- Collaborate with sales, operations, and suppliers to ensure smooth execution.
- Conduct in-home evaluations to advise on belongings and moving options.
What you bring
microsoft office
experience 2+
relationship building
communication
organizational skills
confidence under pressure
- Strong relationship-building and communication abilities.
- Exceptional organisational and time management skills.
- 2+ years’ experience in a similar customer service or coordination role.
- Confidence working independently and under pressure.
- Presentation skills and confident public speaker
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Present to retirees on downsizing and moving logistics
- Company vehicle due to regional travel requirements across the Lower North Island.
- Professional development and career progression opportunities tailored to you
- Free Southern Cross health insurance (covering up to 75% of charges for GPs, dentists, physios and more)
- Annual gift of $1000 in Summerset shares
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks may be conducted during the hiring process
Company
Overview
1997 Established
Year Founded
The company was founded in 1997 as a leader in retirement living.
- Designs, develops, and manages a wide range of retirement villages, focusing on independent living and residential care services.
- Expanded across New Zealand, with multiple villages located in key cities and towns.
- Specializes in creating modern, high-quality facilities that offer a variety of accommodation options for retirees.
- Strong commitment to resident care, with state-of-the-art care services tailored to meet changing health needs.
- Consistently strives to innovate within the retirement village sector, balancing comfort, independence, and community support.
- In recent years, has become a recognized leader in the industry, expanding its services and enhancing residents' quality of life.
- We put people first in everything we do.
- We value quality, and are committed to delivering quality in every aspect of our business.
- We embrace innovation and creativity to continually improve the lives of our residents.
- We act with integrity and are committed to doing the right thing by our residents, team members, and communities.
- We support and encourage the growth of our people.
- We foster a positive, team-oriented, and respectful work environment.
30% reduction
Carbon Emissions Target
Aims to cut carbon emissions by 30% by 2030 as an interim step toward net zero.
Net Zero by 2050
Carbon Neutrality Goal
Committed to achieving net zero carbon emissions by 2050.
- Energy-efficient buildings and renewable energy sources are key components of their sustainability strategy.
- They actively monitor and reduce waste through effective recycling programs.
- Water conservation initiatives are implemented across all villages to reduce environmental impact.
40%
Female Board Representation
The company's board of directors is composed of 40% female members.
- Strives to create a diverse, inclusive workforce and a safe, welcoming environment for residents.
- They have implemented policies to ensure equal opportunities across all levels of the organization.
- Tracks and reports on gender diversity across various roles within the company.
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