Snow Zone Supervisor

Description

• Enforce all safety protocols with crew members, including PPE usage and equipment safety.
• Track and document material usage accurately for each property.
• Conduct pre-event site checks when directed and post-event inspections to verify service quality.
• Coordinate with subcontractors when assigned, ensuring alignment with Acacia standards.
• Provide coaching, training, and corrective feedback in the field as needed.
• Provide updates on progress, issues, delays, or equipment failures in real time.
• Ensure all work meets contract specifications and safety standards.
• Participate in debriefs following major storms to identify improvements for future operations.
• Communicate manpower needs, shortages, or shifts to operations leadership promptly.
• Document work completion using the required technology applications.
• Identify hazards, obstacles, and site-specific concerns that could impact operations.
• Complete all required service documentation during and after each event using apps and technology platforms.
• Adjust plans in real time when conditions change, equipment fails or staffing needs shift.
• Direct and supervise a team of equipment operators, plow/salt truck drivers, and sidewalk crews assigned to their locations.
• Monitor equipment performance and assist with basic troubleshooting when required.
• Deploy crews, equipment, and materials based on the operational plan for each storm.
• Ensure all equipment (plow trucks, loaders, skid steers, spreaders) is fueled, loaded, staged, and ready before each event.
• Ensure plowing, salting, sidewalk clearing, and all service tasks are completed to company standards.
• Maintain clear, consistent communication with Acacia leadership before, during, and after events.
• Oversee all snow removal and de-icing activities on assigned routes, properties, and service areas.
• Oversee proper handling, loading, and application of bulk salt, brine, and other de-icing materials.
• Report any customer concerns, incidents, or potential liability issues immediately.
• Prepare routes, equipment, and crews in advance of upcoming weather events.
• Recommend staffing, equipment, or process enhancements based on field observations.
• Assign tasks, monitor productivity, and ensure all team members understand their responsibilities.

Requirements

• Experience directly managing crews of 5 or more team members, including equipment operators, drivers, and sidewalk labor
• Loaders and skid steers with pushers
• Ability to work outdoors in harsh winter conditions for extended periods
• Ability to climb in and out of heavy equipment safely
• Minimum 5 years of commercial snow & ice management experience
• Demonstrated ability to diagnose and solve operational problems in real time during winter weather events
• Ability to pass a background check and drug test.
• Valid U.S. driver’s license (CDL preferred, but not required unless specified)
• Ability to lift 50 lbs.
• Ability to work long, irregular hours during storms (overnights, weekends, holidays as needed)
• Proven ability to operate:
• Sidewalk/hand-operated equipment
• Large plow trucks
• Valid DOT Medical Card or Ability to obtain one before first day of employment
• Experience handling and applying bulk salt, brine, and other de-icing materials, with an understanding of proper application rates
• Salt spreaders (including V-box and bulk application units)

Benefits

• Company car
• ACACIA Facility Services does a mandatory 5 Panel drug test (including THC) and maintains a strict Drug-Free Workplace policy to ensure a safe and productive environment for all employees. All individuals are required to comply with this policy as a condition of employment.
• Competitive salary
• Free uniforms
• Opportunity for advancement

Training + Development

Interview process

Visa Sponsorship

Security clearance