Assistant Service Manager
Hilltop Residential
Maintain and repair apartment community, handling service requests and turn‑overs.
9 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Contractor
Charlotte, NC
Field
Company Size
267 Employees
Service Specialisms
Property Development
Project Management
Construction services
Consulting
Design
Sector Specialisms
Residential
Multifamily Housing
Real Estate Investment
Real Estate Development
Role
What you would be doing
on‑call
preventive maintenance
service requests
plumbing repair
property inspection
make‑ready
- Rotating on-call responsibility for after-hours emergencies
- Tend to preventive maintenance. You will safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
- Respond to service requests. You will launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
- Repair and enhance our community. You will be responsible for repairing and maintaining all plumbing, electrical, appliance, carpentry, and painting needs of the community. On-the-job training will be provided as needed.
- Notice the details. You will walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.
- Know the make-ready schedule. You will monitor apartment vacancies daily and initiate the turnover process with painting, cleaning, and repairing.
What you bring
maintenance
epa license
driver's license
flexibility
problem solving
detail oriented
- 1+ years of hands-on general maintenance experience
- Availability to work a flexible schedule, including weekends
- Valid driver's license and/or access to reliable transportation
- EPA license preferred
- Be creative. You will be a creative problem solver who is attentive to detail, manage time well and learn quickly.
- Comprehensive Medical, Dental and Vision Plans
- Paid Time Off
- Competitive Pay
- Employee Referral Program
- Employee Rent Discount Program
- Paid Life Insurance
- 401k with Company Match
- Short and Long Term Disability
- Rapidly Growing Company with Opportunities for Growth
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2017
Year Founded
The company was established in 2017 with a focus on acquiring and managing multifamily residential properties.
23 Communities
Properties Under Management
The company currently oversees 23 multifamily residential communities across high-growth markets.
6,200 Units
Residential Units
These 23 communities collectively provide housing for over 6,200 residents.
$1 Billion
Assets Under Management
The company manages approximately $1 billion in multifamily real estate assets across its portfolio.
- The company is widely recognized for its unusually rapid growth and a culture that is praised for high employee satisfaction and workplace awards.
- It has earned recognition as a Top Workplace due to its rapid growth and strong cultural values.
- The firm has a vertically integrated model that ensures control across investment, development, leasing, and property management stages.
- Its development projects range from value-add renovations of existing communities to full-scale, amenity-rich rental developments.
- The company continues to expand its operations in Texas, Florida, Georgia, and beyond.
- We believe in creating extraordinary living experiences that exceed expectations.
- We foster a collaborative and innovative environment.
- We value integrity, transparency, and accountability.
- We are committed to delivering exceptional customer service.
- We encourage continuous learning and professional growth.
- We promote a culture of inclusivity and respect.
2030
Net Zero Emissions Target
Aiming to achieve net zero emissions by a specific year.
- Committed to sustainability through energy-efficient designs and green building practices.
- Implements water and energy conservation strategies across all properties.
- Integrates renewable energy sources, such as solar panels, into their developments.
- Reduces environmental impact by using sustainable materials and eco-friendly technologies.
- They are committed to creating a diverse and inclusive workforce.
- They actively promote gender equity in leadership roles and provide equal opportunities for advancement.
- They foster a culture where all employees feel valued and respected.
- They support training and development programs focused on inclusion and diversity.
- They track and report on gender and other diversity metrics to ensure progress.
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