Field Services Engineer
Sterling Engineering
Field Service Engineer installs, supports, and optimizes SMT automation equipment for customers.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Greater Chicago Area
Field
Company Size
468 Employees
Service Specialisms
Engineering Project Services
Technical Recruitment
Information Technology Solutions
Product Design
Process Design
Machine Design
HVAC
Electrical
Sector Specialisms
Agriculture
Construction
Locomotive
Mining
Off-road Vehicle
Automation & Robotics
Utilities
Renewable Energy
Role
What you would be doing
technical support
equipment installation
troubleshooting
system upgrades
process optimization
training
- Provide both on-site and remote technical support, collaborating with internal engineering teams to address complex challenges.
- Act as a technical liaison between customers and engineering, ensuring clear and professional communication.
- Represent the company with professionalism, technical expertise, and a strong commitment to customer satisfaction.
- Maintain accurate and detailed service documentation, reports, and technical feedback for customers and internal teams.
- Advise customers on process optimization, preventive maintenance, and system efficiency best practices.
- Conduct structured operator and maintenance training for customer personnel, ensuring safe and efficient equipment use.
- Install, configure, and commission advanced SMT automation equipment at customer sites across the U.S.
- Diagnose and resolve mechanical, electrical, software, and process-related issues to minimize downtime.
- Perform system retrofits, upgrades, and custom modifications to meet unique production requirements.
What you bring
bachelors
windows
schematics
smt
troubleshooting
problem solving
- Bachelor’s degree in Mechanical, Electrical, or related Engineering field preferred.
- Proficiency with Windows-based software, system configuration, and basic networking concepts.
- Ability to interpret electrical schematics, mechanical drawings, and system diagrams.
- Experience with SMT, automation, or electromechanical systems strongly preferred.
- Strong knowledge of mechanical and electrical troubleshooting, repair, and preventive maintenance.
- Excellent problem-solving, communication, and interpersonal skills with a customer-first mindset.
- Capable of working independently and managing travel requirements of approximately 75%.
- Industry innovator in smart factory automation and advanced SMT technology.
- Convenient Vernon Hills location in a modern facility within Chicago’s northern suburbs.
- Dedicated, hands-on training in a state-of-the-art Vernon Hills training center.
- Opportunities to deepen your expertise across mechanical, electrical, and automation disciplines.
- Established, reputable company offering long-term stability and career growth.
- Positive, team-oriented culture with excellent work-life balance.
- Strong focus on continuous learning with access to e-learning and technical development programs.
- Competitive pay, solid benefits, and a strong sense of appreciation from leadership.
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Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$60.9M Revenue
Annual Revenues
Generated from engineering consulting and recruitment services.
90% Repeat
Client Retention Rate
Achieved through a unique ESOP structure focused on client success.
- Founded in 1969 in Westchester, Illinois, the firm has evolved from a local recruiter to a national engineering and IT staffing company.
- They combine engineering consulting and project services with a strong technical recruitment arm.
- They deliver managed engineering teams and custom IT solutions for IoT, security, QA automation, and more.
- They specialize in serving verticals like energy, utilities, life sciences, food & beverage, and manufacturing.
50 Years
Established Success
The company's culture, creativity, and engagement have driven success over five decades.
- Respect for employees, clients, partners, and our planet.
- Foster both a top‑down and a grassroots approach.
- Build trust between team members and other stakeholders.
- Create workplaces where all are respected and everyone feels empowered to express their creativity.
293.76 kW Solar PV
Barkhamsted Facility Solar System
Installation of a large-scale solar photovoltaic system to reduce energy costs and environmental impact.
$1.6M Savings
Solar PV Electricity Savings
Projected cost savings over 20 years from the Barkhamsted solar PV system.
Net-zero by 2040
Emissions Target
A commitment to achieving net-zero greenhouse gas emissions by 2040.
- Published 2025 Sustainability Report 'Building Tomorrow Today' highlighting sustainability‑focused initiatives and integration of environmental responsibility into operations.
- Integration of EC3 tool for full project‑life carbon estimating (A1‑A5, B1‑B6, C1‑C4) enabling accurate embodied carbon assessments.
- Commitment to reducing greenhouse gas emissions; measures include renewable energy integration, low‑carbon concrete, water conservation, and carbon footprint reduction.
- Culture underpinned by respect and trust-building, striving for workplaces where everyone feels empowered to express creativity.
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