Field Service Engineer at Nibe Energy Systems Limited in London, England, United Kingdom | Kablio

Role

Description

electronic reporting

business systems

problem diagnosis

repair work

service work

field feedback

Complete electronic reports and all necessary paperwork in line with your duties with sufficient detail and within required timeframes
Use the business systems in place to support activities of job role and enable accurate reporting
Adhere to any health and safety policies when in the work environment
Maintain your vehicle and stock in line with company requirements
Create and maintain confidence in all NIBE Energy Systems products and services
Carry out in warranty and out of warranty repair work
Diagnose system problems and advise accordingly
Diagnose and repair the NIBE products in an efficient manner
Contribute as part of a wider technical and service team to achieve department objectives
Provide feedback from the field to the wider technical team in relation to any emerging issues or trends
Carry out chargeable servicing and repair work

Requirements

hvac

heating

refrigeration

diagnostics

electrical

professionalism

Ability and experience as a service/repair engineer in a related HVAC discipline
Excellent heating system and hot/cold water system knowledge essential
Ability to keep a van stock of parts in an efficient manner
Refrigeration and biomass experience / knowledge, would be of benefit but not essential
Strong diagnostic skills and experience
Electrical experience/knowledge and understanding of the difference between three phase and single phase circuits
Ability to deal with difficult situations when on site
Professionalism and a good work ethic, especially when on site

Benefits

Happy working under your own initiative
Branded workwear
Company social events
25 days annual leave
Private Health Insurance with Employee Assistance/Wellbeing Programme
Comprehensive induction programme including full, job-related training
Business tools, including mobile phone, tablet, vehicle fuel card, hotel accommodation card and expenses float
Competitive salary with paid overtime
Company pension scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1952

Year Founded

The company was established in Markaryd, Sweden, marking the beginning of its journey in innovative climate solutions.

SEK 40 billion

Annual Revenue

The company generates significant revenue through its global operations and strategic investments in R&D.

Therm-X fibre-optic sensors

Innovative Monitoring Tech

The company developed advanced fibre-optic sensors for multi-point temperature and vibration monitoring.

Evolved from crafting copper-lined water heaters into a global climate solutions provider.
Innovated ground-source and air-water heat pumps, becoming a pioneer in intelligent indoor climate control.
Structured across three main business areas: home comfort systems, industrial heating/control components, and energy-efficient stoves and fireplaces.
Serves markets worldwide through strategic acquisitions and long-term R&D investments.
Typical projects range from domestic heat pump installations to complex industrial and semiconductor heating control systems.
Developed heating systems for turbine blades to remain warm during maintenance, minimizing downtime for turbine operators.

Culture + Values

Respect for human rights: Treat all employees fairly, worthily, and with respect; value and develop diversity; eliminate harassment, threats, or discrimination; ensure no child, illegal, or forced labor; prevent employees under 18 from performing risky work.
Good working conditions: Foster positive employee relations and involvement; provide opportunities for knowledge and skill development; prioritize health and safety; implement preventive measures; adhere to payment agreements and legislation; reward strong performance and extra effort.
Reduced environmental impact: Consider environmental sustainability in all decisions; increase renewable energy usage; conserve natural resources; reduce emissions to air and water; minimize waste; adopt lifecycle thinking and precautionary principles.
Good business ethics: Uphold honesty and integrity; prohibit bribery; ensure gift and benefit exchanges align with local norms; comply with competition laws; avoid conflicts of interest; support whistleblowers.
Responsible purchasing: Collaborate only with suppliers who meet ethical standards; evaluate suppliers before and during partnerships; promote certified management systems for quality, environment, and working conditions; monitor supplier performance regularly.
Product liability: Ensure product functionality, quality, safety, and environmental friendliness; promote energy efficiency and ecodesign; comply with legal requirements; provide clear product information for safe installation, use, maintenance, and disposal; promptly address product inquiries.
Social commitment: Engage with local communities; develop local talent; partner with universities and research institutions; fund community development initiatives; avoid political contributions.

Environment + Sustainability

60% reduction

CO2 Target

The long-term goal is a significant 60% reduction in carbon dioxide index by 2030.

360,000 tonnes

CO2 Saved

Annual heat pump sales in Europe reduced CO2 emissions by 360,000 tonnes in 2021.

20% annual growth

Sustainability Growth

The company pursues profitable growth while enabling sustainable energy solutions, averaging 20% annual growth.

Strategy built around increasing energy efficiency, renewable energy proportion, and lifecycle-based product development aligned with six UN SDGs: Affordable and clean energy; Decent work and economic growth; Industry, innovation and infrastructure; Sustainable cities and communities; Responsible consumption and production; Peace, justice and strong institutions.
Factories work towards replacing fossil energy sources with renewables, optimising energy use, and reducing production carbon emissions continuously.
Innovative product development focuses on replacing refrigerants with lower-climate-impact alternatives and offering LCE-classified products to reduce customer carbon footprints.

Inclusion & Diversity

Value and develop diversity among employees; treat all employees fairly, with dignity and respect; ensure a workplace free from harassment, threats, or discrimination.
Respect employees' rights to organize, negotiate collective agreements, and choose not to join a union.

Articles

About NIBE

Careers at NIBE

Energy Saving Tips

Role

Description

electronic reporting

business systems

problem diagnosis

repair work

service work

field feedback

Complete electronic reports and all necessary paperwork in line with your duties with sufficient detail and within required timeframes
Use the business systems in place to support activities of job role and enable accurate reporting
Adhere to any health and safety policies when in the work environment
Maintain your vehicle and stock in line with company requirements
Create and maintain confidence in all NIBE Energy Systems products and services
Carry out in warranty and out of warranty repair work
Diagnose system problems and advise accordingly
Diagnose and repair the NIBE products in an efficient manner
Contribute as part of a wider technical and service team to achieve department objectives
Provide feedback from the field to the wider technical team in relation to any emerging issues or trends
Carry out chargeable servicing and repair work

Requirements

hvac

heating

refrigeration

diagnostics

electrical

professionalism

Ability and experience as a service/repair engineer in a related HVAC discipline
Excellent heating system and hot/cold water system knowledge essential
Ability to keep a van stock of parts in an efficient manner
Refrigeration and biomass experience / knowledge, would be of benefit but not essential
Strong diagnostic skills and experience
Electrical experience/knowledge and understanding of the difference between three phase and single phase circuits
Ability to deal with difficult situations when on site
Professionalism and a good work ethic, especially when on site

Benefits

Happy working under your own initiative
Branded workwear
Company social events
25 days annual leave
Private Health Insurance with Employee Assistance/Wellbeing Programme
Comprehensive induction programme including full, job-related training
Business tools, including mobile phone, tablet, vehicle fuel card, hotel accommodation card and expenses float
Competitive salary with paid overtime
Company pension scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1952

Year Founded

The company was established in Markaryd, Sweden, marking the beginning of its journey in innovative climate solutions.

SEK 40 billion

Annual Revenue

The company generates significant revenue through its global operations and strategic investments in R&D.

Therm-X fibre-optic sensors

Innovative Monitoring Tech

The company developed advanced fibre-optic sensors for multi-point temperature and vibration monitoring.

Evolved from crafting copper-lined water heaters into a global climate solutions provider.
Innovated ground-source and air-water heat pumps, becoming a pioneer in intelligent indoor climate control.
Structured across three main business areas: home comfort systems, industrial heating/control components, and energy-efficient stoves and fireplaces.
Serves markets worldwide through strategic acquisitions and long-term R&D investments.
Typical projects range from domestic heat pump installations to complex industrial and semiconductor heating control systems.
Developed heating systems for turbine blades to remain warm during maintenance, minimizing downtime for turbine operators.

Culture + Values

Respect for human rights: Treat all employees fairly, worthily, and with respect; value and develop diversity; eliminate harassment, threats, or discrimination; ensure no child, illegal, or forced labor; prevent employees under 18 from performing risky work.
Good working conditions: Foster positive employee relations and involvement; provide opportunities for knowledge and skill development; prioritize health and safety; implement preventive measures; adhere to payment agreements and legislation; reward strong performance and extra effort.
Reduced environmental impact: Consider environmental sustainability in all decisions; increase renewable energy usage; conserve natural resources; reduce emissions to air and water; minimize waste; adopt lifecycle thinking and precautionary principles.
Good business ethics: Uphold honesty and integrity; prohibit bribery; ensure gift and benefit exchanges align with local norms; comply with competition laws; avoid conflicts of interest; support whistleblowers.
Responsible purchasing: Collaborate only with suppliers who meet ethical standards; evaluate suppliers before and during partnerships; promote certified management systems for quality, environment, and working conditions; monitor supplier performance regularly.
Product liability: Ensure product functionality, quality, safety, and environmental friendliness; promote energy efficiency and ecodesign; comply with legal requirements; provide clear product information for safe installation, use, maintenance, and disposal; promptly address product inquiries.
Social commitment: Engage with local communities; develop local talent; partner with universities and research institutions; fund community development initiatives; avoid political contributions.

Environment + Sustainability

60% reduction

CO2 Target

The long-term goal is a significant 60% reduction in carbon dioxide index by 2030.

360,000 tonnes

CO2 Saved

Annual heat pump sales in Europe reduced CO2 emissions by 360,000 tonnes in 2021.

20% annual growth

Sustainability Growth

The company pursues profitable growth while enabling sustainable energy solutions, averaging 20% annual growth.

Strategy built around increasing energy efficiency, renewable energy proportion, and lifecycle-based product development aligned with six UN SDGs: Affordable and clean energy; Decent work and economic growth; Industry, innovation and infrastructure; Sustainable cities and communities; Responsible consumption and production; Peace, justice and strong institutions.
Factories work towards replacing fossil energy sources with renewables, optimising energy use, and reducing production carbon emissions continuously.
Innovative product development focuses on replacing refrigerants with lower-climate-impact alternatives and offering LCE-classified products to reduce customer carbon footprints.

Inclusion & Diversity

Value and develop diversity among employees; treat all employees fairly, with dignity and respect; ensure a workplace free from harassment, threats, or discrimination.
Respect employees' rights to organize, negotiate collective agreements, and choose not to join a union.

Articles

About NIBE

Careers at NIBE

Energy Saving Tips