ECommerce Account Coordinator - Shelton, CT at Hubbell Incorporated in Shelton, CT | Kablio

Role

Description

inventory monitoring

reporting

automation

order management

onboarding

customer relations

Build and maintain strong relationships with customers and trading partners through regular outreach and feedback collection.
Review product activity errors and provide data-driven recommendations for improvement.
Work closely with internal teams (platform support, field sales, eCommerce, etc.) and external partners to resolve issues and support VMI processes.
Provide extended services such as forward buy for pricing adjustments and order splitting.
Monitor inventory levels, analyze suggested stocking reports, stock out reports, and adjust replenishment variables as needed.
Prepare and distribute post-launch summary reports, monthly performance reports, and other VMI account reporting.
Participate in professional development and ongoing education to stay current with industry best practices.
Build and route automated returns worksheets/reports to trading partners.
Respond to alerts, distinguishing between routine notifications and critical issues.
Oversee day-to-day VMI account processes, including order point management, order building, review, and launches.
Facilitate onboarding for new VMI customers and branches, as well as assist with trading partner set-up and data clean-up.
Address seasonality requirements, including incremental bump orders and adjustments for accelerators/decelerators.
Manage the return process, including recommended return reports and returns automation.

Requirements

associate degree

4+ years

customer service

communication

sap

microsoft office

Two-year college degree preferred, with 4 plus years experience in customer service, inventory/account support, and a strong aptitude for technology or high school with 6 years exerience in customer service inventory/account support
Communicate effectively through written and verbal channels, including routine notifications and meeting notes.
Strong verbal and written communication skills.
SAP experience preferred
Proficiency in Microsoft Office

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1888

Year of Establishment

The company was established in 1888, marking the beginning of its journey in electrical innovation.

$5.6B Global Sales

Annual Revenue

Generated over $5.6 billion in global sales in 2024, showcasing its significant market presence.

100 Global Sites

Manufacturing Footprint

Operates nearly 100 global manufacturing sites across continents, highlighting its extensive production network.

Fortune 500

Market Ranking

Ranks among the Fortune 500, underscoring its position as a leading global enterprise.

Products span from high-voltage grid components to connectors, lighting fixtures, wiring devices, and data-center infrastructure.
It serves markets ranging from utilities and renewables to commercial construction, healthcare, OEMs, telecom, and residential.
Notable projects include equipping smart grids, powering hospitals, wiring data centers, and supporting wind and solar farms.
It traces its roots through a century of innovation, adding major acquisitions like Ohio Brass, Burndy, Aclara to its legacy.
An unusual fact: its founder’s 1900s patent for a paper-roll cutter shaped its early success and led to today’s broad industrial reach.
Headquartered in Shelton, CT, it maintains a storied heritage in electrification.

Culture + Values

Integrity in Action
Customer Focus
Innovation and Excellence
Safety and Sustainability
Respect for People

Environment + Sustainability

Net Zero by 2050

Ambitious Sustainability Goal

The company has set a goal to achieve Net Zero emissions by 2050.

Committed to reducing environmental impact through energy efficiency and sustainability initiatives.
Focused on reducing greenhouse gas emissions, energy consumption, and waste generation.
Increased investment in energy-efficient products and solutions to help customers reduce their environmental footprints.
Environmental considerations integrated into product design and manufacturing processes.

Inclusion & Diversity

Fosters a culture of inclusion where all employees are respected and valued.
Committed to creating a diverse workforce, aiming to increase representation of underrepresented groups.
Has implemented a series of employee resource groups (ERGs) to support diverse employee communities.
Focuses on gender equality with initiatives in place to close the gender gap at all levels of the organization.
Tracks gender-related statistics as part of its diversity and inclusion progress.

Articles

Careers at Hubbell

Hubbell Sustainability

Hubbell Innovation

Role

Description

inventory monitoring

reporting

automation

order management

onboarding

customer relations

Build and maintain strong relationships with customers and trading partners through regular outreach and feedback collection.
Review product activity errors and provide data-driven recommendations for improvement.
Work closely with internal teams (platform support, field sales, eCommerce, etc.) and external partners to resolve issues and support VMI processes.
Provide extended services such as forward buy for pricing adjustments and order splitting.
Monitor inventory levels, analyze suggested stocking reports, stock out reports, and adjust replenishment variables as needed.
Prepare and distribute post-launch summary reports, monthly performance reports, and other VMI account reporting.
Participate in professional development and ongoing education to stay current with industry best practices.
Build and route automated returns worksheets/reports to trading partners.
Respond to alerts, distinguishing between routine notifications and critical issues.
Oversee day-to-day VMI account processes, including order point management, order building, review, and launches.
Facilitate onboarding for new VMI customers and branches, as well as assist with trading partner set-up and data clean-up.
Address seasonality requirements, including incremental bump orders and adjustments for accelerators/decelerators.
Manage the return process, including recommended return reports and returns automation.

Requirements

associate degree

4+ years

customer service

communication

sap

microsoft office

Two-year college degree preferred, with 4 plus years experience in customer service, inventory/account support, and a strong aptitude for technology or high school with 6 years exerience in customer service inventory/account support
Communicate effectively through written and verbal channels, including routine notifications and meeting notes.
Strong verbal and written communication skills.
SAP experience preferred
Proficiency in Microsoft Office

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1888

Year of Establishment

The company was established in 1888, marking the beginning of its journey in electrical innovation.

$5.6B Global Sales

Annual Revenue

Generated over $5.6 billion in global sales in 2024, showcasing its significant market presence.

100 Global Sites

Manufacturing Footprint

Operates nearly 100 global manufacturing sites across continents, highlighting its extensive production network.

Fortune 500

Market Ranking

Ranks among the Fortune 500, underscoring its position as a leading global enterprise.

Products span from high-voltage grid components to connectors, lighting fixtures, wiring devices, and data-center infrastructure.
It serves markets ranging from utilities and renewables to commercial construction, healthcare, OEMs, telecom, and residential.
Notable projects include equipping smart grids, powering hospitals, wiring data centers, and supporting wind and solar farms.
It traces its roots through a century of innovation, adding major acquisitions like Ohio Brass, Burndy, Aclara to its legacy.
An unusual fact: its founder’s 1900s patent for a paper-roll cutter shaped its early success and led to today’s broad industrial reach.
Headquartered in Shelton, CT, it maintains a storied heritage in electrification.

Culture + Values

Integrity in Action
Customer Focus
Innovation and Excellence
Safety and Sustainability
Respect for People

Environment + Sustainability

Net Zero by 2050

Ambitious Sustainability Goal

The company has set a goal to achieve Net Zero emissions by 2050.

Committed to reducing environmental impact through energy efficiency and sustainability initiatives.
Focused on reducing greenhouse gas emissions, energy consumption, and waste generation.
Increased investment in energy-efficient products and solutions to help customers reduce their environmental footprints.
Environmental considerations integrated into product design and manufacturing processes.

Inclusion & Diversity

Fosters a culture of inclusion where all employees are respected and valued.
Committed to creating a diverse workforce, aiming to increase representation of underrepresented groups.
Has implemented a series of employee resource groups (ERGs) to support diverse employee communities.
Focuses on gender equality with initiatives in place to close the gender gap at all levels of the organization.
Tracks gender-related statistics as part of its diversity and inclusion progress.

Articles

Careers at Hubbell

Hubbell Sustainability

Hubbell Innovation