Listens Co-ordinator

Description

• Contribute to the development of the overall listening strategy
• Support functions with self-service data and insights.
• Serve as the main point of contact for regional representatives and manage system escalations.
• Oversee data upload quality control and ensure accurate documentation on SharePoint.
• Monitor and maintain governance processes, including access controls and compliance with data privacy regulations (e.g., GDPR, CCPA).
• Prepare and set up the engagement survey system, including scheduling, question design, language accuracy, and attribute management.
• Contribute to continuous improvement initiatives.
• Maintain governance, compliance, and data privacy throughout the survey lifecycle.
• Support the continuous improvement of the employee listening strategy.
• Deliver accurate and timely reporting and insights to stakeholders.
• Input engagement survey data into internal and external reporting.

Requirements

• Demonstrated project management skills.
• High attention to detail.
• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Strong collaboration and stakeholder management skills.
• Ability to work autonomously and manage multiple priorities.
• Strong proficiency in analytics tools and reporting.
• Strong understanding of employee engagement principles and best practices.
• Experience in a global or matrixed organisation.
• Experience with survey platforms (e.g., Peakon), HR systems (e.g., ORACLE), and data privacy regulations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance