Account Manager, Star Building Materials
Star Building Materials Edmonton
Manage customer accounts, handle orders, and ensure service excellence for building material sales.
22 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Nisku, Alberta, Canada
Office Full-Time
Company Size
201 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Sector Specialisms
Residential
Multi-family
Commercial
Agricultural
Buildings
Role
What you would be doing
market research
customer forecasting
order management
job coordination
job scheduling
customer service
- Staying current with the specifications and ongoing promotions of market competitors, customer needs, and market trends.
- A leader; you attract, retain, develop or improve the skills of others through effective coaching and guidance.
- Acting as the primary contact, redirecting, and following up to ensure the applicable departments handle current job files in the system and in the queue, including pricing and the stage of job documentation.
- Obtaining forward-looking data from their customers, specifically increases or decreases in volume, the mix of spec vs pre-sold, model popularity and any other significant changes.
- Managing purchase orders quotes, sales orders, pricing updates, payments, and assisting the credit department in setting up new accounts and keeping payments current.
- Ensuring the delivery of positive, timely and diplomatic customer experience, addressing and resolving customer inquiries, concerns and expectations efficiently.
- Creating trusting and successful working relationships.
- Ensuring job information and purchase orders is up-to-date and accurate, prepared for sites, and future jobs are ready to be scheduled.
- Taking responsibility for the outcomes of decisions and actions.
What you bring
high school
problem solving
sales
microsoft office
class 5
communication
- High School Diploma or equivalent.
- A creative problem solver; you think outside the box for solutions without fear of failure.
- Minimum 3 years of sales experience in the building materials industry.
- Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and Power Point).
- Satisfactory verification of criminal record check.
- Class 5 driver’s license and a reliable vehicle for site travel.
- A strong communicator; you clearly express your thoughts in conversation as well as write and present in a persuasive and influencing manner.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- satisfactory verification of criminal record check required.
People also searched
Company
Overview
$53 Million
Expansion Investment
Significant capital investment to double production capacity across trusses, prefabricated wall panels, and interior finishes.
35,000 sq ft
Modern Facility Size
State-of-the-art manufacturing facility in Nisku serving Edmonton and northern Alberta.
- Born over 40 years ago, the business rebranded to Star Building Materials Edmonton in 2025 after expanding into framing lumber and other building components.
- Rooted in Qualico ownership since 2006, the company modernized its operations with a 35,000 sq ft facility in Nisku serving Edmonton and northern Alberta.
- The company engineers and manufactures roof trusses, open‑web floor trusses, and EWP tailored for residential, multi‑family, commercial, and agricultural clients.
- Typical projects span single‑family homes, multi‑unit developments, farms, commercial buildings, and agri‑structures across central and northern Alberta.
40 years
Years of dedication
The company has consistently delivered high-quality building components over four decades.
- Innovative: exploring new processes and methods to improve efficiency, manage project costs and reduce waste
- Integrity: operating with honesty and trust as foundational principles
- Customer-centric: prioritizing client relationships and dependable service
near-100%
Recyclability Rate
Products are engineered for a long lifespan and can be recycled nearly entirely at the end of their life.
- Waste reduction: uses automated precision saws to minimize lumber waste and repurposes scrap into resale products, biofuel or firewood, diverting waste from landfills
- Recycled content: engineered wood products and trusses include high recycled content
- Green manufacturing: methods designed to reduce waste, maximize resource efficiency and lower environmental footprint
- No publicly disclosed DEI strategy or gender‑based workforce statistics found
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