Restoration Management Company specializes in disaster recovery, property restoration, and construction services.
Coordinates scheduling, dispatch, and admin support for restoration projects.
26 days ago ago
$20 - $32
Junior (1-3 years)
Full Time
Los Angeles, CA
Field
Company Size
500 Employees
Service Specialisms
Water Damage
Fire & Smoke Damage
Odor Control
Mold Remediation
Asbestos & Lead Abatement
Trauma Scene Clean Up
Electronics & Equipment Cleaning
Floor Care & Maintenance
Sector Specialisms
Residential
Commercial
Industrial
Role
Description
document management
cost tracking
invoice tracking
work orders
job files
data entry
Participate in production meetings.
Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
Responsible for keeping petty cash supply balanced, authorizing reimbursements and
Download documents and pictures into appropriate job folder for billing.
Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).
Monitor visitor access when required, ensuring all protocols (safety/corporate) are followed.
Ensure all local, state, and federal postings as directed by HR and Safety are properly displayed.
May prepare required state, federal, and / or waste management paperwork for all Asbestos
Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
Prepare daily management report on T&M Cost Spreadsheet, cross checking against subcontractor invoice and labor hours. Submit complete and accurate T&M paperwork daily to Central Billing.
Distribute and send all US mail and interoffice mail (courier service) for the Branch.
Organize timecards by division and review for errors. Where applicable enter hazard pay data and/or verify construction labor; submit to Payroll.
Provide administrative support to: Branch Manager, Project Supervisor,
Label photos and upload into specific systems/programs.
tracking cash flow for submission to corporate office. (Except for Corporate)
May be responsible for maintaining daily schedules for crews and other project members, and may assist in establishing schedules for increased efficiencies.
Keep adequate levels of office supply inventory, RMC apparel, and order when necessary.
Update Invoice Tracking spreadsheet and ensure delivery of Payment Request to management.
Work with Call Center regarding new job information.
Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
Answer phone calls from customers, answer questions, or direct to appropriate staff when necessary.
Communicate with and assist Payroll and Human Resources with payroll and employee issues.
Call customers for purposes of communicating or coordinating project schedules, and/or respond to general inquiries in a timely manner.
Serve as liaison to corporate office for new forms, policies, and procedures.
Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
Serve as point of contact to all office and/or project vendors, customers, and field personnel.
Responsible for assisting with Vendor Setup ensuring vendor has provided correct documentation.
Organize weekly, bi-weekly, monthly meetings in accordance with company policy, including but not limited to: safety meetings, In-office meetings, production meetings, etc.
Generate Work Orders and Change Orders upon request, forward to customer for signature, and coordinate dispatch of crews accordingly.
Create and maintain job files ensuring all job pertinent reports and documents, including budget worksheets, invoices, Project Reports and BOS are properly filed.
Document daily updates on industry specific programs for all open jobs. Enter information from Tick Sheets completed by the Technicians and Project Managers into industry specific programs (Moisture Mapper, Xactanalysis, and Mica reports).
Requirements
ms office
high school
bilingual
customer service
problem solving
machinery operation
Multi-tasker, with ability to meet tight deadlines, works well under pressure.
Excellent analytical and problem-solving abilities.
Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
Proven work experience in a restoration or construction industry preferred.
Customer service focus, with excellent interpersonal skills.
Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)
May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences.
Bilingual (English/Spanish) preferred.
High School Diploma or equivalent.
Good grasp of English
Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.
Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
Use of good judgement and discretion with handling confidential data.
Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
Good knowledge in working with MS Office
Ability to follow directions, utilize resources.
High attention to detail, accuracy, and proofreading
Benefits
Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members
Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance)
Paid holidays
Competitive salaries
Work after hours and weekends given our 24/7 business operations
Opportunity for advancement;
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Committed to restoring disaster-affected properties with expertise and efficiency.
A leader in emergency response, providing critical services during disasters.
Serves various sectors, including residential, commercial, industrial, and governmental properties.
Capable of handling both small-scale and large-scale restoration projects with precision.
Specializes in complex restoration and remediation for challenging property needs.
Culture + Values
Integrity in everything we do.
We operate with a high standard of excellence and professionalism.
Commitment to delivering quality and value to our customers.
Fostering a culture of teamwork, collaboration, and respect.
Encouraging innovation and continuous improvement.
Building long-term relationships based on trust.
Environment + Sustainability
2050
Net-Zero Target
Striving to achieve a net-zero carbon footprint by 2050 through comprehensive sustainability initiatives.
Investing in energy-efficient and sustainable practices across all operations.
Implementing waste reduction and recycling programs in every project.
Using environmentally friendly materials and techniques wherever possible.
Tracking and reporting on environmental impact to measure progress.
Inclusion & Diversity
Dedicated to creating a culture of inclusivity and respect.
Ensuring equal opportunity in hiring, development, and advancement.
Offering diversity training and fostering a safe, inclusive work environment.