Help customers build independence and prepare for their move-on into the community
Work with multi-agency teams to safeguard and empower our customers
You will work a rota pattern from Monday to Sunday, with every other weekend working
Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
Lead support planning and coordinate our Support Workers to deliver person-centred support
Support Customers with daily tasks like budgeting, cooking and attending appointments
Requirements
flexible hours
level 3
care diploma
supported housing
referral assessments
resilience
You'll work core hours with a variety of shifts between 8am and 10pm with flexibility built in
Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
Passion and experience in supporting others ideally in a supported housing setting
Experience assessing referrals and coordinating support
The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Benefits
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
800+ discounts on shops, holidays, days out, tech and more
You need an Enhanced with barring list (we pay)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
A vehicle insured for business use and a valid driving license, we’ll pay for any business mileage
You'll generally work within our supported accommodation service, however you will go out into our properties within the Hartlepool community to support our customers
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Instant pay access with Stream
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
enhanced dbs check with barring list required (employer covers cost)
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
Founded with a vision to transform lives through safe, secure, and affordable homes.
Provides housing, care, and support services, specializing in helping vulnerable individuals.
Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
Known for innovative solutions, including supported housing and social care integration.
Collaborates with local authorities, charities, and healthcare providers to maximize impact.
Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
Continues to expand its reach with a focus on enhancing community well-being and individual independence.
Culture + Values
We are passionate about making a positive difference to people’s lives.
We believe in treating people with respect, dignity, and fairness.
We are committed to making housing and services accessible and inclusive for all.
We focus on creating innovative solutions that meet people’s needs.
We work together as one team, driven by shared goals and values.
We strive to deliver outstanding services and exceed expectations.
We take pride in our integrity, transparency, and accountability.
Environment + Sustainability
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
Aim to improve sustainability through energy-efficient measures.
Focusing on reducing energy consumption and increasing renewable energy sources.
Adopted sustainable construction practices in new developments.
Track and report environmental performance annually.
Inclusion & Diversity
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
Focused on building an inclusive culture where everyone feels valued.
Aim to increase gender diversity at all levels, with a focus on leadership roles.
Implemented training programs to promote inclusive leadership and support diverse teams.
Actively supports flexible working to improve work-life balance.