Water Quality Technician

Company logo
Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Collect and test water/wastewater samples, handle customer issues and ensure compliance.
20 days ago ago
£27,820 - £27,820
Junior (1-3 years)
Full Time
Otterbourne, England, United Kingdom
Field
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
Role
What you would be doing
water sampling
emergency sampling
sample registration
safety reporting
customer sampling
analytical testing
  • Undertake water, wastewater and sludge sampling in accordance with the sampling schedule and with great care and attention to detail; working independently to follow procedures competently.
  • Assess operational sites for general condition of operation / defects / issues.
  • Undertake emergency sampling during incidents and advise on water and wastewater quality issues.
  • Registration of samples onto laboratory data system.
  • Reporting safety hazards.
  • Undertake customer sampling and complaint handling.
  • Carry out on site analytical testing and associated quality checking to ISO17025, DWTS and MCERTS standards.
What you bring
driving license
equipment management
fault diagnosis
administration
sampling
monitoring
  • Full driving license required.
  • Scientific equipment management and fault diagnosis.
  • Administration associated with sampling and monitoring.
Benefits
  • Study support may be available for job-related qualifications.
  • Discounts with over 800 popular retailers.
  • Cycle to work scheme
  • Full funded eye tests.
  • 25 days annual leave.
  • Occupational health service.
  • Life assurance equal to 4x salary.
  • Digital GP service.
  • Competitive maternity leave and flexible return to work options.
  • Health Cash Plan.
  • Salary sacrifice electric car scheme (after 6 months service).
  • Two paid volunteering days a year.
  • Generous pension up to 11% company contribution
Training + Development
Information not given or found
Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
  • Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
  • Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
  • Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
Culture + Values
  • “Working differently” – using new technology and nature‑based solutions
  • “Collaborating with community partners”
  • “Showing leadership on key environmental issues”
  • “Engaging with customers, stakeholders and partners to maximise opportunities”
Environment + Sustainability
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
  • On track to generate own renewable energy and buying accredited renewable energy since 2021.
  • Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
  • Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
Inclusion & Diversity
  • No publicly available strategic DEI goals or gender‑related statistics found
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Water Quality Technician at Southern Water in Otterbourne, England, United Kingdom