Client Account Manager

Description

This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.

The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management.

• Supporting the wider Business Development team with day-to-day tasks.
• Identifying and pursuing business development opportunities.
• Offering resources and support to enhance your overall well-being.
• Regular client reporting.
• Hosting and attending client meetings, including the production of meeting agendas and notes/actions.
• Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
• Enhance upon and deliver demonstrations/presentations.
• Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.

Requirements

• Excellent verbal and written communication
• Great attention to detail
• Highly organised, ability to manage deadlines and projects
• Excellent people skills and an ability to deal with stakeholders at all levels
• Strong I.T. skills including use of Office products, and web-based systems
• Ability to deliver results in a fast pace and pressured environment
• Proactive client support and account management.

Benefits

At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.

• Pension & Life Insurance:
• Generous Holiday Package: 26 days’ annual leave plus bank holidays.
• Competitive Salary & Benefits: Including a profit-related bonus.
• Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
• Comprehensive Medical Insurance:
• Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
• Access to our Employee Benefits Platform:
• S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance