Warranty Service Manager at Mungo Homes in Pooler, GA | Kablio

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Warranty Service Manager

Mungo Homes

Builds quality new single-family and townhomes across the Southeast, blending modern design with community focus.

Oversee warranty repairs, manage subcontractors, and process warranty orders.

14 days ago ago

Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)

Full Time

Pooler, GA

Field

Company Size

700 Employees

Service Specialisms

Construction services

Property Development

Design

Engineering

General Contractor

Sector Specialisms

Residential

Energy-efficient Homes

Affordable Housing

New Home Construction

Role

Description

warranty review

order closure

cost evaluation

subcontractor supervision

inspection documentation

client meeting

Reviews warranty reports and follows up on repairs to insure timely completion. Works with sub-contractors when necessary.
Closes out orders in the computer to maintain accurate records.
Conforms with all safety rules and uses all appropriate safety equipment.
Maintain clean, well organized work area.
Insures the protection of area of the home being worked on as well as surrounding areas.
Works with Production Management and other departments to resolve problems and coordinate activities.
Meets with homeowners to determine needed repairs and verify warranty claim.
Evaluates project costs and maintains budgets.
Participates in Customer Service follow-up with homeowners.
Supervises subcontractors on scheduled appointments.
Makes sure work areas are cleaned prior to leaving home.
Completes all inspections required paperwork, including scheduling and payment approvals.

Requirements

driver license

Valid state drivers license in good standing

Benefits

Minimum state required automobile insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1954

Original establishment year

The company's origin as a small family-run builder.

Joined in 2018

Affiliation with Clayton Properties Group

Became part of a major national homebuilding group.

$10M Investment

Corporate campus expansion

Opened a new headquarters facility.

$1B Revenue

Annual revenue milestone

Set a company record with high revenue.

Executing large-scale single-family and townhome projects across Southeastern states including SC, NC, GA, AL, and VA.
Develops community-centric neighborhoods with amenities such as trails, parks, pools, and customizable homes.
Operated by a team led by the founding family, preserving its original vision.
Recognized nationally as a Top Workplace for internal culture and operational excellence.
Maintains stability through economic cycles thanks to affiliation with Berkshire Hathaway.
Expands into commercial-style amenities and mixed-use communities beyond residential projects.

Culture + Values

Committed to building homes of the highest quality and providing exceptional service.
Prides itself on delivering high standards of customer care throughout the buying and building process.
Believes in creating a positive and supportive workplace where employees are encouraged to develop their skills and take on new challenges.
Dedicated to working in partnership with customers, suppliers, and communities.

Environment + Sustainability

By 2050

Net Zero Commitment

The company aims to achieve net zero carbon emissions, demonstrating a long-term commitment to reducing its environmental footprint.

Focused on using sustainable materials and methods to minimize environmental impact during construction.
Implemented a strategy to reduce waste and recycle building materials wherever possible.
Energy efficiency is prioritized in the design of homes, with a focus on reducing energy consumption for future residents.
Recognized for its use of green building standards and practices.

Inclusion & Diversity

Articles