Resident Services Coordinator at Greystar (International) in Adelaide, South Australia, Australia | Kablio

Role

Description

enquiry handling

parcel delivery

guest check‑in

leasing support

community events

admin management

Helping with day-to-day enquiries, parcel deliveries, guest check-ins, and move-ins
Greeting residents and visitors with genuine warmth (and great chat!)
Assisting with leasing questions and ensuring residents feel supported
Supporting fun community events and helping bring resident engagement ideas to life
Staying on top of admin tasks, emails, and CRM updates
Keeping our front-of-house areas clean, safe, and looking sharp

Requirements

customer service

microsoft office

driver's licence

work rights

communication

organisation

Perfect for someone with demonstrated customer service experience in a face to face setting, looking to establish a career with a rapidly growing global organisation. This role will commence as a 12 month fixed term contract with the potential to transition to permanent.

Full Australian working rights
Experience within a customer facing role with a focus on service experience. Hospitality, retail, front desk / concierge or similar
Confidence using Microsoft Office and willingness to learn new systems
Comfort with occasional physical tasks and safe manual handling
Fantastic communication skills and a naturally upbeat, helpful attitude
Current driver’s licence + ability to complete Police and Working With Children checks
Strong organisation and the ability to juggle tasks and priorities

Benefits

Greystar is expanding rapidly in Australia, with new Build-to-Rent communities and an exciting student accommodation portfolio under our growing Accolade brand. Joining now means being part of a global company that’s just getting started locally, offering plenty of room to grow your career with us.

Love making someone’s day? Enjoy being the go-to person who can sort things out with a smile? As our Resident Services Coordinator, you’ll be the friendly face residents, visitors, and guests rely on every day.

Sharing your best local tips to help students settle into life in Adelaide

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check
working with children check

Company

Overview

Founded in 1993

Company inception year

The company was established in Charleston, marking the beginning of its vision to streamline rental living.

$78B AUM

Assets under management

The company manages approximately $78 billion in assets across its global operations.

$36B in Development

Development projects value

Greystar's development pipeline includes nearly $36 billion in projects across various housing types.

250+ Cities

Global presence

The company operates in over 250 cities worldwide, spanning multiple continents.

Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific.
Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing.
Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018.
Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile.
Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

Culture + Values

Customer First – We put the needs of our customers at the center of everything we do.
Excellence – We strive for excellence in all we do, continually improving and raising the standard.
Integrity – We act with honesty and integrity, delivering on our promises.
Collaboration – We collaborate across teams, locations, and cultures to achieve the best results.
Innovation – We embrace change and innovation to create better experiences for our customers and colleagues.
Accountability – We take responsibility for our actions and deliver on our commitments.

Environment + Sustainability

By 2050

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to sustainability across operations, including reducing energy consumption and implementing energy-efficient solutions.
Promote sustainable building designs, materials, and operational practices.
Targeting reductions in carbon emissions and water usage across global operations.
Focus on long-term sustainability by investing in renewable energy and reducing reliance on non-renewable resources.

Inclusion & Diversity

Promotes a culture of inclusivity, focusing on attracting and retaining a diverse talent pool.
Ensures a work environment where every individual feels valued, respected, and empowered.
Has gender balance initiatives with a commitment to increasing female representation in leadership roles.
Tracks and reports on gender diversity across the company to ensure accountability.
Aims to develop strategies that foster an inclusive culture and equitable opportunities.

Articles

Greystar Careers

Greystar Projects

Greystar Blog

Role

Description

enquiry handling

parcel delivery

guest check‑in

leasing support

community events

admin management

Helping with day-to-day enquiries, parcel deliveries, guest check-ins, and move-ins
Greeting residents and visitors with genuine warmth (and great chat!)
Assisting with leasing questions and ensuring residents feel supported
Supporting fun community events and helping bring resident engagement ideas to life
Staying on top of admin tasks, emails, and CRM updates
Keeping our front-of-house areas clean, safe, and looking sharp

Requirements

customer service

microsoft office

driver's licence

work rights

communication

organisation

Full Australian working rights
Experience within a customer facing role with a focus on service experience. Hospitality, retail, front desk / concierge or similar
Confidence using Microsoft Office and willingness to learn new systems
Comfort with occasional physical tasks and safe manual handling
Fantastic communication skills and a naturally upbeat, helpful attitude
Current driver’s licence + ability to complete Police and Working With Children checks
Strong organisation and the ability to juggle tasks and priorities

Benefits

Sharing your best local tips to help students settle into life in Adelaide

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check
working with children check

Company

Overview

Founded in 1993

Company inception year

The company was established in Charleston, marking the beginning of its vision to streamline rental living.

$78B AUM

Assets under management

The company manages approximately $78 billion in assets across its global operations.

$36B in Development

Development projects value

Greystar's development pipeline includes nearly $36 billion in projects across various housing types.

250+ Cities

Global presence

The company operates in over 250 cities worldwide, spanning multiple continents.

Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific.
Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing.
Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018.
Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile.
Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

Culture + Values

Customer First – We put the needs of our customers at the center of everything we do.
Excellence – We strive for excellence in all we do, continually improving and raising the standard.
Integrity – We act with honesty and integrity, delivering on our promises.
Collaboration – We collaborate across teams, locations, and cultures to achieve the best results.
Innovation – We embrace change and innovation to create better experiences for our customers and colleagues.
Accountability – We take responsibility for our actions and deliver on our commitments.

Environment + Sustainability

By 2050

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to sustainability across operations, including reducing energy consumption and implementing energy-efficient solutions.
Promote sustainable building designs, materials, and operational practices.
Targeting reductions in carbon emissions and water usage across global operations.
Focus on long-term sustainability by investing in renewable energy and reducing reliance on non-renewable resources.

Inclusion & Diversity

Promotes a culture of inclusivity, focusing on attracting and retaining a diverse talent pool.
Ensures a work environment where every individual feels valued, respected, and empowered.
Has gender balance initiatives with a commitment to increasing female representation in leadership roles.
Tracks and reports on gender diversity across the company to ensure accountability.
Aims to develop strategies that foster an inclusive culture and equitable opportunities.

Articles

Greystar Careers

Greystar Projects

Greystar Blog