Maintain daily communicate with crews to ensure progress of jobs and adjust schedule accordingly
Schedule installation with customer and crews with goal of achieving daily capacity targets
Work with Purchasing Manager and Warehouse to ensure materials are ordered and received
Ensure day of installations challenges are addressed and resolved (e.g. weather reschedules)
Coordinate with Project Manager to ensure installation details are prepared to send to crews
Ensure proper notation of all steps and customer communication is notated in operating system
Submit information to accounting
Coordinate with Project Manager all final payment arrangements with customers and provide status update to Accounting regarding unpaid jobs.
Receive and resolve customer inquiries and concerns.
Monitor job status queues to ensure cycle times are met for scheduling production-related tasks
Ensure job completion steps are completed by crew and project is closed out and paid in full
Maintain timely and regular communication updates with customer (ETA’s, scheduling, day prior install confirmations, problem resolution)
Inspect all post-install paperwork to ensure accuracy and completeness (in conjunction with Project Manager)
Maintain punch list, update operating system and track materials
Ensure sub-crew invoices and paperwork are received and accounted for on daily basis
Requirements
computer skills
multi-tasking
detail oriented
negotiator
urgency
communication
Strong computer skills
Ability to multi-task
Detail oriented
Strong negotiator
Sense of urgency
Excellent oral and written communication
Strong problem resolution and customer service skills
Superior time-management and organization skills
Benefits
Dental Insurance
Floating Holiday
Life Insurance 401(k) with Company Match
Vision Insurance
Health Insurance
PTO on your Birthday
Paid Training
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1980 Founded
Year Established
The company was established with a vision to enhance residential exteriors in the Delaware Valley.
$10–50M Revenue
Annual Revenue Range
The company maintains steady regional growth with this annual revenue range.
14,000 Repairs
Annual Remediations
A dedicated team addresses nearly 14,000 repairs annually, fixing competitors' mistakes.
A+ BBB Rating
Trustworthy Business
The company has earned this rating from the Better Business Bureau, reflecting its reliability.
Over four decades, it has grown into a go‑to general contractor for roofing, siding, windows, doors, gutters and baths, blending craftsmanship with reliability.
Typical projects range from full roof replacements after storm damage to complete exterior makeovers and bathroom conversions.
Community‑focused, the company hosts DIY resources and engages local schools and charities to strengthen its regional ties.
Culture + Values
Embrace the Team
Take Ownership
Champion Integrity
Make it Fun!
WOW Every Customer
Mission: To deliver an exceptional home remodeling experience using the highest quality products, providing professional installation and superior service, by employees focusing on the Customer as our most important asset.
Vision — "We Never Cut Corners"
Vision — "Getting It Right Is On Us"
Vision — "We’re Homeowners Too"
Vision — "We Fix Others’ Mistakes"
Environment + Sustainability
Inclusion & Diversity
4.4/5 Rating
Glassdoor D&I Score
The company has a high Glassdoor rating for diversity and inclusion, reflecting positive employee sentiment.
A+ Diversity
Comparably Diversity Score
Ranked in the top 5% among similar companies for diversity initiatives and practices.
83% Promoters
Employee Net Promoter Score
83% of employees are promoters, indicating a high level of satisfaction and willingness to recommend the company.
Best Company Award
2023 Recognition for Women
Recognized as one of the best companies for women by Comparably in 2023.
Ranked A+ for women (Top 5% among similar-sized companies)
Women rated Perks & Benefits, Happiness, and CEO Rating highest