Director of Engineering

Description

The Director of Engineering (DOE) reports directly to the company’s Chief Executive Officer (CEO) and serves as a trusted advisor and strategic leader across both operational and technical domains. The Director of Engineering leads strategic planning and development efforts for the direction, infrastructure, and control of all engineering service development and project execution. Oversees all engineering production and development activities for the Drafting, Design, Engineering, Automation, Controls, and Engineering Project Management functions. The Director of Engineering also provides both technical and organizational leadership and is responsible for the formulation and execution of long-term engineering objectives in alignment with defined business goals. The Director of Engineering serves as both a technical and business leader, responsible for driving profitable growth across all engineering service lines. This includes full P&L accountability, strategic business development, and operational leadership to ensure the department meets revenue, margin, and client satisfaction goals by maintaining client relationships to increase repeat business, referrals, and business opportunities.

• Selects, develops, and evaluates personnel to ensure the efficient operation of all engineering functions.
• Assists engineering management in evaluating the performance of team members, providing guidance regarding coaching, counseling, and development.
• Develops and executes the annual business plan and budget for the Engineering division, including revenue, gross margin, and utilization targets.
• Tracks financial performance metrics (billability, backlog, pipeline conversion) and adjusts staffing or pricing strategies accordingly.
• Utilizes detailed analysis and high-level reporting, and metrics to evaluate productivity, quality, and consistency of engineering operations and business strategies regularly to drive continuous improvement.
• Performs personal outreach to key stakeholders to educate prospects on Agilitech value propositions
• Works closely with engineering management and employees to improve work relationships, build and maintain morale, and increase productivity and retention.
• Initiates and implements external marketing strategies and initiatives based on the company’s strategic vision.
• Facilitates the resolution of complex employee relations issues, working with all parties to mitigate conflict. In consultation with HR Manager, prescribes, documents, and tracks appropriate and consistent disciplinary actions, corrective measures or conflict resolution strategies to maximize team success and minimize legal risk.
• Works to measure and monitor client satisfaction with the company by engaging in project look-backs with clients; works to ensure repeated business by identifying and resolving any new or outstanding issues.
• Conducts regular engineering management meetings to review all engineering production.
• Partners with executive leadership define growth strategies for existing and new markets.
• Promotes the development of operational and/or technical innovations consistent with the Company's vision and competitive advantage for the maintenance and improvement of core engineering and operational processes.
• Analyzes turnover and exit interview data in concert with the HR Manager and C.O.O. to proactively identify trends and provide recommendations for organizational improvement.
• Provides technical direction on small to large-scale projects to engineering staff at all levels, as required.
• Ensures employees have the right skills, tools, and talents to perform their roles, and that the engineering group has the right talent in the right roles.
• Actively monitors and manages all engineering operations standards of performance on a systems, services, team, and individual level.
• Collaborate with the Marketing and Sales teams to position Agilitech's engineering capabilities in target sectors.
• Attends client lunches, dinners, and events and engages in other efforts to build rapport with clients to increase repeat business, referrals, and business opportunities.
• Measures the performance of the Engineering group to ensure high levels of quality assurance and quality control, efficiency, cost-consciousness, and client satisfaction.
• Conducts market research to identify new prospects that align with the company’s target client profile
• Builds and maintains relationships with key accounts, industry partners, and prospective clients to generate new business.
• Responsible for facilitating and ensuring cross-functional communication and consistency between engineering disciplines.
• Consults on the creation of client service presentations to inform potential or existing clients about the company's services.
• Consults on Client Relationship Management (CRM) team efforts for the Engineering group.
• Works to develop strategies to both maintain and increase client loyalty and retention and meet business objectives.
• Works with the internal marketing team to generate outreach campaigns to connect with prospects
• Connects with key clients to ensure continued good relations and success throughout the relationship lifecycle.
• Consults on and approves all compensation decisions, requests for personnel, and talent development functions to ensure the business can develop and retain talent through effective resourcing, training & development, performance management, and reward strategies.
• Analyses and approves/declines incoming engineering project opportunities for consistency with Agilitech’s strategic vision, capabilities, and resource availability.
• Drives accountability for achieving department P&L goals, including revenue growth, cost management, and margin improvement.
• Performs functional engineering work on small to large-scale projects when resource scarcity demands.
• Manages the annual/biannual/quarterly or service-specific client satisfaction surveys to receive actionable data to measure client satisfaction, drive both specific and systemic organizational or technical improvements.
• Oversee proposal development, scope, pricing, and contract negotiations to ensure profitability and alignment with company objectives.
• Performs research and engages in outreach to identify new potential clients.
• Forecasts resource needs by project profitability to maintain balanced utilization and operational efficiency.
• Coaches the engineering team leaders on project execution and project performance processes to promote a culture of high performance, continuous growth, and development.
• Reviews engineering and operational SOPs, best practices, and QA/QC procedures to ensure internal processes are consistent cross-functionally and are maintained and executed with integrity to produce safe and quality work.
• Accountable for providing ongoing guidance to the Engineering group managers and teams regarding project definition, scope, philosophy, activities, milestones, and staffing requirements.

Requirements

QUALIFICATIONS FOR THE DIRECTOR OF ENGINEERING

• 10+ years of Engineering Management or equivalent leadership experience.
• Bachelor’s Degree in Engineering, or related field, and/or equivalent work experience.
• Professional Engineering (P.E.) License, preferred.
• Master’s Degree in Electrical Engineering, Mechanical Engineering, or related field, preferred.

Benefits

• Strengths-Based Training and Career Development Focus
• Excellent Supplemental Benefits (Life, Spouse Life, Child Life, Long Term Disability, Short Term Disability, Cancer Care Health Savings, and Flexible Spending Account)
• Relocation Assistance, where applicable
• 9/8/80 workweek schedule
• Generous Paid Time Off (PTO) Package
• Employee Recognition Program (Cheers for Peers!)
• Generous Retirement Savings Plan – Safe Harbor 401(k) with Company Match
• Rich Health Benefits (Medical, Dental, Vision)
• Highly competitive base salary starting at $160,000+ per year, complemented by a generous, uncapped bonus program tied to performance, profitability, and business growth. Final compensation will be tailored based on experience, skills, and overall contribution to company growth.
• Employee Committee Participation Opportunities (FUN Committee; Values Committee)

Training + Development

Interview process

Visa Sponsorship

Security clearance