Warranty Administrative Assistant (Remote)

Description

The Warranty Administrative Assistant will focus on EPC, HV and BESS close‑out packages and support ongoing warranty processes, working fully remote (specific location details will be discussed during the interview).

• Assist the Warranty Services Administrative Manager or Warranty Manager as needed.
• Ensure compliance with SOLV’s standards and procedures.
• Maintain the Warranty Projects Guide and set up close‑out templates.
• Track substantial completion dates and certificates.
• Coordinate with contractors to receive and review close‑out documentation.
• File all close‑out documents in SharePoint/ICM close‑out folders.
• Deliver complete close‑out packages to project teams.
• Write and track purchase orders and work orders for warranty work.
• Keep the warranty filing system up‑to‑date.
• Adhere to company policies to create an efficient work environment.
• Maintain high quality and integrity of project documents.
• Achieve customer/client satisfaction through timely documentation.
• Coordinate SOLV projects with client priorities effectively.
• Improve user proficiency and satisfaction with internal systems.
• Provide excellent customer service and interpersonal support.
• Apply independent judgment and knowledge of office practices and documentation.

Requirements

• Communicate effectively in written and verbal English.
• Work independently or within a project team, paying attention to detail.
• Use Microsoft Office (Word, Excel, Outlook) proficiently in a fast‑paced setting.

Benefits

Compensation for this full‑time position is a salary between $25.11 and $31.38, with eligibility for medical, dental, vision, basic life and disability insurance, a 401(k) plan, and paid vacation, sick and holiday leave.

• Pursue continual personal growth and education.
• Benefit from medical, dental, vision, basic life and disability insurance.
• Participate in the company 401(k) plan and receive paid vacation, sick and holiday leave.

Training + Development

Interview process

Visa Sponsorship

Security clearance