Leading essential infrastructure services provider operating, maintaining and managing critical public and private assets.
Manage on-base accommodation bookings, check‑ins/outs, key control and guest services.
12 days ago ago
Expert & Leadership (13+ years)
Contractor
Laverton North, Victoria, Australia
Onsite
Company Size
35,000 Employees
Service Specialisms
Construction services
Engineering
Project Management
Technical Services
Facility Management
Asset Management
Infrastructure Services
Maintenance Services
Sector Specialisms
Infrastructure
Telecommunications
Defence
Education
Energy Networks & Renewables
Health
Industrial
Justice
Role
Description
room booking
accommodation liaison
occupancy tracking
key management
it booking
room inspection
Lead the charge in room booking and allocation for personnel posted or transiting through the base
Liaise with leadership to align accommodation with rank and availability
Keep records sharp: occupancy stats, rank-room reports, logbooks, inventory and condition checks
Coordinate cleaning, maintenance and respond to service requests
Track and manage keys like a vault master (arrival, departure, and safe storage)
Welcome deliveries, manage IT programs related to bookings, and assist visitors and trades
Perform quality room inspections to ensure everything is functional and welcoming
Requirements
ms office
record-keeping
communication
customer service
hospitality
degree
Proficiency in MS Office and record-keeping systems
Uniform/PPE supplied.
Strong communication and customer service skills
1+ years’ experience in hospitality or accommodation
A diploma or degree in hospitality management or a related field is advantageous.
Benefits
Opportunities based in the RAAF Laverton Military Area.
Access to a variety of health and wellbeing initiatives, including discounted health insurance and our employee assistance program.
Access to Ventia’s: amazing discounts at over 450 retailers across Australia, including major retail brands
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must be eligible for defence security clearance
must be an australian citizen
must undergo and maintain a satisfactory australian federal police check
Company
Overview
2021 Listing
Stock Market Milestone
The company was listed on both ASX and NZX in November 2021.
5Billion AUD Revenue
Annual Financial Performance
Generates over AUD 5 billion in annual revenue with strong profitability.
2020 Acquisition
Business Expansion
Acquired Broadspectrum (formerly Transfield Services) in 2020.
400 Sites Operated
Infrastructure Network
Operates over 400 sites across Australia and New Zealand.
Fused decades of engineering and service expertise into a single powerhouse.
Delivers end-to-end infrastructure services—from design and maintenance to decommissioning.
Typical projects include keeping hospitals, schools, and transport systems running, as well as building telecommunications networks and remediating contaminated land.
Specializes in defence, telecoms, transport, water and utilities, environmental works, and social infrastructure across public and private sectors.
Ensures 24/7 functionality of traffic, power, networks, and critical facilities.
Culture + Values
We put the safety and health of our people, our clients and our communities above all else.
Redefining Service Excellence through client focus, innovation and commitment to sustainability.
We seek to improve every day to deliver successful outcomes.
We simplify complexity, provide clarity and develop logical solutions.
We value strength and dependability, creativity and sustainable impact.
Environment + Sustainability
1.5 °C Limit
Paris Agreement Target
Committed to limiting global temperature rise to 1.5 °C as per the Paris Agreement and UN SDG 13.
Halve Emissions by 2030
Science Based Targets Initiative
Aims to reduce global emissions by 50% by 2030 through the Science Based Targets initiative.
Signatory to SBTi
Net-zero target aligned with SBTi and Business Ambition
Pathway to net-zero with progress in GHG and energy data
Strategy focused on environment, social, and governance
Inclusion & Diversity
Over 20 Countries
Global Representation
Western Roads Upgrade team includes representatives from over 20 countries, showcasing global diversity in the workforce.
Workforce reflects diversity in background, age, gender, skills, experience and thought.
Zero‑tolerance approach to bullying, violence, discrimination and harassment.
Sustainability Council progressing workplace gender equality and equal rewards, resources and opportunities regardless of gender.
Independent Indigenous Advisory Board and Reconciliation Action Plan supporting Aboriginal, Torres Strait Islander and Māori employment.