Office Manager

Description

Since 2002, our mission has been to prevent further damage from occurring to residential and commercial properties by putting a swift plan into motion and providing customers with a partner as they navigate through their loss.

• Facilitate the update of licenses & certifications, including training, continuing educations and CE credit documentation required for renewals
• Liaise with IT support vendor and facilitate internal IT setup, troubleshooting, etc.
• Monitor deadlines and ensure timely follow-through on tasks and deliverables.
• Assist with company initiatives, special projects, and process improvement efforts.
• Manage office operations, including supplies, equipment, mail, and vendor relationships.
• Assist with onboarding new employees and maintaining personnel records at a branch level.
• Develop and document new policies and procedures as needed.
• Help troubleshoot phone and computer issues with team
• Maintain office policies, procedures, and compliance with company standards.
• Maintain organized records, contracts, and other important documentation (both in digital files and hard copies where applicable).
• Work with administrative and accounting teams to facilitate month end close
• Track and reconcile office expenses, assist with budgeting, and process invoices.
• Oversee the cleanliness, organization, and safety of the office environment.
• Prepare reports, presentations, and other documentation as requested.
• Set up new users on iPhones, work with IT companies to set up new computers, research and procure computers/phones as needed.
• Foster a positive workplace culture and act as a liaison between management and admin team.

Requirements

We are looking for an experienced Office Manager to join our growing organization, partnering with cross-functional teams to support, improve, and ensure the success of business operations. The position will work onsite from our headquarters in Atlanta.

• Excellent written and verbal communication skills.
• Working knowledge of AP and AR required, understanding of profit and loss reporting preferred.
• A Bachelor’s degree in Business Administration, Management, or a related field is preferred
• Strong organizational and multitasking skills.
• Proven experience as an Office Manager, Administrative Manager, or similar role. Ideally in restoration or a related business.
• Intermediate to advanced knowledge of Excel and general proficiency in the MS Office Suite and/or Google workspace
• At least basic accounting knowledge with either QuickBooks or NetSuite Experience
• Proficiency with office software (Microsoft Office Suite or Google Workspace).
• Ability to work independently, solve problems, and maintain confidentiality.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance