Front Office Executive

Description

The Front Office Executive role focuses on Front Office Operations, providing management advice for escalated issues, ensuring immediate response to priority calls, and maintaining high standards of housekeeping in the lobby and restrooms. The position involves coordinating with internal departments, managing reception upkeep, and handling phone communications.

• Keep the front desk tidy and stocked with necessary supplies.
• Greet and welcome guests.
• Answer questions, address complaints, and redirect incoming calls.
• Receive and distribute letters and packages.
• Prepare outgoing mail and secure parcels.
• Check, sort, and forward emails.
• Monitor office supplies and place orders as needed.
• Maintain updated records and files.
• Track office expenses and costs.
• Perform additional duties such as travel arrangements and scheduling.

Requirements

JLL leverages artificial intelligence to match candidates with opportunities and follows strict privacy practices, providing equal employment opportunities and reasonable accommodations for individuals with disabilities.

• Proven experience as a front desk representative or similar role.
• Familiarity with office equipment (fax, printer, etc.).
• Knowledge of office management and basic bookkeeping.
• Proficient oral and written English.
• Strong MS Office skills, especially Excel and Word.
• Excellent communication and people skills.
• Good organizational and multitasking abilities.
• Problem‑solving skills with a customer‑service orientation.
• High school diploma; additional qualifications are a plus.

Benefits

The role offers an entrepreneurial and inclusive work environment with a Total Rewards Program, competitive pay and benefits, and opportunities for professional growth. The position is onsite in Chennai, Tamil Nadu, with a weekly schedule of 48 hours.

Training + Development

Interview process

Visa Sponsorship

Security clearance