Description

JELD-WEN is currently seeking a Sr Quality Analyst to join our growing team. The Plant Quality Manager will play a crucial role in building our internal plant QA program for our window product portfolio. This role ensures the Quality Management System is followed, is data-driven, process-focused, and drives continuous product improvement while working cross-functionally to deliver exceptional products that meet customer needs.

The position involves up to 10% travel and includes supervising quality personnel, maintaining detailed quality reports, and aligning product specifications with customer requirements.

• Develop, implement, and manage the plant-level Quality Management System (QMS) to ensure compliance with company standards and regulations.
• Establish and monitor key quality metrics to drive continuous improvement across manufacturing operations.
• Lead root cause analysis and corrective actions for non-conformances and customer complaints using tools such as A3, 8D, SPC, Ishikawa, 5 Why, and DMAIC.
• Conduct internal audits to ensure ongoing compliance with QMS and regulatory requirements.
• Review manufacturing specifications and incoming materials to identify and validate critical quality requirements.
• Oversee product testing and inspection processes to detect and resolve quality issues.
• Collaborate cross-functionally with Engineering, Operations, Product Management, and Procurement to resolve quality concerns and support new product introductions.
• Work with supplier quality team to provide technical advice and guidance to suppliers focused on reducing defect rates.
• Maintain detailed quality reports, including defect rates, trends, and improvement opportunities.
• Define and implement quality procedures, sampling plans, and inspection methods across all manufacturing areas.
• Ensure staff are trained in quality standards and procedures; provide ongoing support and development.
• Supervise quality personnel and ensure production standards are consistently met.
• Align product specifications with customer requirements and ensure compliance with standards.
• Establish and maintain documentation and control procedures to support quality assurance objectives.
• Support strategic initiatives to standardize processes and documentation across the organization.
• Apply data-driven problem solving and visualization using SPC, A3, 8D, and DMAIC.
• Lead cross-functional teams and collaborate effectively across engineering, operations, and supply chain functions.
• Resolve quality issues with contract manufacturers, suppliers, distributors, and customers to drive improvements.

Requirements

Candidates should hold a bachelor's degree in material science, engineering, or a related field, and have at least five years of experience in product or supplier quality, engineering, or quality assurance in manufacturing, preferably with window and door products. Leadership experience, certifications such as CQE, CQM/OE, or Six Sigma Belt, and proficiency in Microsoft Office are also desirable.

The role requires the ability to stand, walk, and move throughout the manufacturing facility for extended periods, lift up to 75 lb, perform detailed visual inspections, and wear required personal protective equipment. The environment may include noise, dust, varying temperatures, and uneven surfaces.

• Demonstrate strong statistical analysis skills and a solid foundation in quality assurance principles.
• Possess experience in product development and commercialization, familiar with stage-gate or similar methodologies.
• Understand manufacturing and engineering processes with hands-on involvement in plant operations.
• Exhibit excellent leadership, communication, and presentation skills, including reporting to senior leadership.
• Maintain high attention to detail, strong organizational skills, and proficiency in Microsoft Office Suite.
• Conduct quality audits and have experience with Quality Management Systems (QMS).
• Lean Manufacturing and/or Six Sigma certification preferred.

Benefits

JELD-WEN invests in people and offers competitive compensation and benefits, including medical and dental coverage, generous leave policies, and a retirement program, with variations across regions.

Training + Development

Interview process

Visa Sponsorship

Security clearance