Field Service Engineer

Description

• Reading schematics and blueprints for power control, automation, and customer technical support.
• Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Work effectively with internal and external customers and peers to resolve client issues.
• Provide mechanical system repairs and modifications.
• Supporting administrative and planning meetings with clients and contribute to performance improvement.
• Provide operation and installation training.
• Correcting and logging resolution of client identified warranty and quality control issues.

Requirements

• Must be self-directed and very committed to customer satisfaction.
• Must have willingness to learn and accept feedback.
• Demonstrated ability to manage multiple priorities.
• Must be able to operate all types of tests equipment.
• Must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Proficient in dealing with client interactions and completing projects on time and within budget guidelines.
• Must have mindset of continuous improvement.
• Must be availability for out-of-town work.
• Ability to work flexible hours, weekends, holidays, and night work as required.
• Must be eligible to work in the US without sponsorship now or in the future.
• 3 plus years of experience in 600V rated electrical power experience with most types of switchgear.
• Valid driver’s license and record that meets company requirements.
• Excellent customer service, time management and follow-up skills
• 5 plus years of experience in diverse field service and / or industrial or construction engineering technical support.

Benefits

• The pay range for this position is $73,500 - $126,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Training + Development

Interview process

Visa Sponsorship

Security clearance