Manage standard events (logistics, EAFs/Registrations, relationships) and coordinate event staffing all over the partner service territory.
Develop outreach and education plan with the OSP Program Manager and corporate Marketing Manager to target key market segments to maximize the team’s attainment of efficiency goals, along with the involvement of agencies and partners which commonly provide support to communities and individuals from protected classes. Adjust plan over time in response to changing demographics and market conditions.
Lead and develop team members based on core values-driven culture that encourages top performance with compassion.
Enter data into spreadsheets and databases to determine event metrics.
Provide a professional appearance appropriate for a representative of both Walker-Miller Energy and the Partner.
Manage and support the energy force ambassador program including but not limited to curriculum development, training, and event support and oversight.
Provide leadership by managing day to day activities, event staff and support, creatively meeting event goals.
Continuously improve opportunities and ways to engage and educate customers.
Coordinate outreach activities requested or otherwise with program manager, program partners, and community organizations.
Standardize and act as the “train-the trainer” for customer education activities/tactics and event participation and support.
Requirements
microsoft office
bachelor's
3+ years
customer service
driver's license
travel
Willingness to travel or present virtually 25-50% of the time.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
Ability to analyze and interpret data and solve practical problems.
Strong data entry skills in entering information in tracking systems/databases.
Experience working in grass roots or non-profit organizations.
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls.
Must be able to handle a wide work variety and work in a fast-paced environment.
Reliable transportation.
Strong customer service and communication skills.
Bachelor’s degree in Marketing, Communication or related field from an accredited college or university or equivalent experience, or equivalent experience.
Valid driver’s license
Ability to identify and resolve event and customer service issues.
Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
3+ years of experience preferred in customer and community outreach.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2000
Year Founded
The company was established in the year 2000 by Carla Walker-Miller.
12M Revenue
Annual Revenue
The company achieved over $12 million in annual revenue before 2008.
200+ Employees
Employee Count
The company employs over 200 individuals as of the current status.
$18/hour
Minimum Wage
The company offers a $18 per hour minimum wage with a goal to reach $20+.
Evolved from sourcing electrical equipment to delivering full‑scale energy audits, installations, and waste‑reduction programs for utilities, municipalities, homes, and businesses.
Operates across multiple states under implementation contracts with major utilities like DTE Energy and Ameren Illinois, focusing on reducing energy burdens in underserved communities.
Headquartered in Detroit, its 31,000 sq ft ‘Emerald Corner’ facility features EV charging stations and is being renovated into one of under 500 Verified Zero‑Net‑Energy commercial buildings in the U.S.
Certified as a B Corp in 2022 and ISO 27001 & SOC II Type II in 2022, reflecting its commitment to rigorous operational and environmental standards.
Typical projects include whole‑home weatherization, medium‑ and high‑voltage equipment sourcing, EV‑ready infrastructure, call‑center outreach, and workforce training.
A narrative of transformation: from a single‑member start‑up to a champion of equitable clean‑energy services, embedding social impact in every technical solution.
Culture + Values
Boldly Go
Humble Confidence
Inclusive Stewardship
Value Reputation
Extraordinary Experience
Create: Local jobs in the communities we serve
Drive: Diverse spend – equitable economic development
Deliver: Extraordinary experiences
Environment + Sustainability
2 MW Solar Array
Solar Energy Project
Collaborated with local city to install a large-scale solar array, transforming a neighborhood and advancing clean energy adoption.
Certified B Corporation since 2000—demonstrates commitment to social and environmental responsibility
Focus on energy waste reduction programs that help utilities meet mandated energy-savings goals
Experience-driven philosophy viewing energy efficiency as economic development—saving energy and money for families/businesses
Deep competency engaging marginalized communities to decrease energy burdens, create jobs and drive clean energy adoption
No public net-zero target date disclosed
Inclusion & Diversity
Owned by a woman and African American
Aggressively recruits and develops talent from historically underrepresented groups
Certified B Corporation that integrates DEI into energy programs
One of the most diverse teams in the industry
Committed to hiring veterans
Provides career advancement and upskilling programs
Encourages candidates from all backgrounds with anonymous demographic data collection to reduce bias