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Alarm.Com

DVR Technician

Company logo
Alarm.Com
Provides security, automation, and monitoring solutions for residential and commercial properties.
Assemble and troubleshoot DVR systems, providing technical support and QC assistance.
7d ago
$18 - $20
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Liberty Lake, WA
Office Full-Time
Company Size
1,300 Employees
Service Specialisms
Security systems
Remote monitoring
Home automation
Energy management
Video monitoring
Sector Specialisms
Retail
Education
Health Care
Financial
Technology
Transport
Banking
Hospitality
Role
What you would be doing
qc support
dvr builds
pc builds
training
customer service
  • Assist QC teammates with general help which may be needed.
  • Build a vast variation of DVR’s and PC’s.
  • Participate in training activities as needed.
  • Continuously provide a high degree of service to meet customer service goals.
What you bring
lift 50lbs
innovation
high school
1 year
teamwork
independent
  • More than 75% of the time: must be able to lift, pull/push and carry up to 50 pounds
  • Knowledge and determination to create innovative ideas to help promote a positive work environment.
  • High School Diploma or a General Education Degree
  • Minimum of 1 years related experience and/or training.
  • Ability to successfully work independently and as part of a team.
Benefits
  • Casual dress environment.
  • Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
  • 9 Paid Holidays per year
  • Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
  • The pay range for this opportunity is $18.50 - $20.50 per hour. In addition, this position is eligible for an annual discretionary bonus.
  • Company paid short-term/long-term disability, AD&D, and life insurance.
  • Employees are eligible to purchase company stock at a discounted rate.
  • 15 Days of Paid Vacation accrued per year (increases after year 3)
  • Collaborative, fun, creative culture where idea sharing is encouraged.
  • Paid maternity and parental leave.
  • Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
  • Up to $5,000 annual company match for 401k.
  • Employee Equipment Program – Free Alarm.com system for your home.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • sponsorship of employment authorization or immigration support is not available.
Security clearance
  • candidates will undergo criminal background checks as permitted by law.
Company
Overview
2000
Year Founded
The company was established to disrupt the smart home and security industry.
Millions
Global Customers
The company has reached millions of users worldwide, revolutionizing smart home and business automation.
  • A leader in smart home and business automation solutions.
  • Provides cloud-based security, video surveillance, energy management, and access control systems.
  • Connects devices to offer seamless security and automation experiences.
  • Known for innovative solutions that allow remote monitoring and control of properties.
  • Delivers cutting-edge technology to residential and commercial sectors, enhancing security and efficiency.
  • Has established partnerships with top home security brands and service providers, expanding its reach.
  • Solutions integrate smart home technologies like cameras, thermostats, and lighting.
Culture + Values
  • Customer focus: Dedicated to delivering an exceptional customer experience.
  • Integrity: Operate with the highest ethical standards and transparency.
  • Innovation: Embrace change and continuously evolve to meet customer needs.
  • Collaboration: Work as a unified team, valuing diverse perspectives and experiences.
  • Accountability: Take responsibility for actions and outcomes.
  • Excellence: Strive to exceed expectations in everything.
Environment + Sustainability
Net-zero carbon by 2030
Environmental Target
Committed to achieving net-zero carbon emissions by the year 2030, demonstrating a strong dedication to mitigating climate impact.
  • Committed to reducing environmental impact through sustainable practices.
  • Optimizes energy use in operations and product offerings.
  • Encourages environmentally responsible practices among partners and suppliers.
  • Focuses on smart technology solutions to reduce energy consumption in homes and businesses.
Inclusion & Diversity
X%
Women in Leadership Growth
The percentage of women in leadership roles has increased, reflecting progress in gender equity within the company.
  • Fosters an inclusive culture that values diversity in the workplace.
  • Actively recruits and promotes individuals from diverse backgrounds.
  • Offers training programs to support diverse talent development.
  • Focuses on providing equitable opportunities for career growth for all employees.
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