General Manager

Company logo
Pritchard Industries
Full-service facilities management company specializing in janitorial, maintenance, and other services.
Lead commercial cleaning ops, manage budgets, staff, client relations, and drive growth.
14 days ago ago
$70,000 - $90,000
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Stamford, CT
Onsite
Company Size
2,500 Employees
Service Specialisms
Commercial Cleaning Services
Janitorial Services
Exterior Services
Specialty Services
Handyman Services
HVAC Services
Lighting & Electrical Services
Plumbing & Restrooms
Sector Specialisms
Healthcare
Education
Commercial Real Estate
Corporate Offices
Industrial
Logistics
Role
What you would be doing
operations oversight
budget management
staff recruitment
client interaction
resource allocation
inventory management
  • Meet regularly with Operations and Sales staff and in addition to customers to monitor service delivery performance, identifying any deficiencies in delivery.
  • Oversee daily operations and sales activity, budgets, and team personnel.
  • Manage corporation expenses relating to cleaning services including delivery costs, labor costs, supplies, etc.
  • Oversee the recruitment of cleaning staff, the training orientation of new staff and the continual development of new staff.
  • Review service delivery and staffing reports to ensure identification of service and/or contract issues.
  • Interaction with senior level managers and or ownership of both current and potential clients to promote business.
  • Meet with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and to gain insight to regulatory trends that may impact the business.
  • Meet regularly with clients to ensure their satisfaction with current contract services and to identify their changing needs and requirements.
  • Ensure the development of long-term strategy as well as sound annual business plans to develop growth.
  • Analyze processes and practices considering customer needs and service expectation.
  • Allocate resources appropriate for customer sites and maintain appropriate inventories of supplies.
What you bring
5+ years
janitorial
operations mgmt
bachelor's
business development
communication
  • Minimum Five (5) years progression in a janitorial or alike industry. Operations management and/or building/facilities management and a working knowledge of the cleaning service industry is preferred.
  • Strong communication skills both verbally and written ability to communicate effectively with building owners, senior management staff, clients, vendors, and staff.
  • Understand all customer contract commitments and schedule services accordingly.
  • Bachelor’s degree preferred
  • Strong business development experience, skills, and ideas.
  • Effective problem solving, leadership, organizational and planning skills.
Benefits
  • Health Benefits Package
  • Car allowance
  • Phone and laptop provided
  • Opportunity for growth
  • Paid holidays and vacation time
  • Salary: $70,000 to $90,000/yr. BOE
  • Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
Training + Development
Information not given or found
Company
Overview
Founded 1988
Company Establishment Year
marks the beginning of a leading facilities management provider.
  • The company offers a broad range of services, including janitorial, maintenance, and specialized cleaning.
  • Pritchard serves diverse sectors, focusing on both commercial and residential properties.
  • Over the years, Pritchard has built a reputation for reliability, delivering exceptional results with a personalized touch.
  • Known for their commitment to providing quality service through a network of skilled professionals.
  • Typical projects include ongoing facility management, post-construction cleaning, and specialized maintenance tasks.
  • Their strong client base includes top-tier businesses, with long-term relationships fostered through consistent performance.
  • Operations are nationwide, providing scalable solutions for organizations of varying sizes.
Culture + Values
  • The company maintains high standards of honesty and professionalism.
  • They embrace change and utilize advanced technologies and efficient processes.
  • Clients are recognized as unique, with services tailored to meet specific needs.
  • Efforts include using eco-friendly products and reducing waste wherever possible.
Environment + Sustainability
  • Use of EPA-certified green cleaning products that are biodegradable, non-toxic and safe for people and the planet.
  • Compliance with LEED certification requirements; active membership in the US Green Building Council and Green Seal certification.
  • Energy-efficient equipment and water conservation measures (high-efficiency washing systems, microfiber tools) reducing resource consumption.
  • Routine tracking of environmental performance via waste-reduction programs, advanced equipment, and eco-friendly procedures.
  • Committed to long-term environmental stewardship through ongoing staff training in sustainable practices aligned with OSHA, EPA, CDC and WHO guidelines.
Inclusion & Diversity
  • Frontline team includes professionals from diverse backgrounds collaborating via open communication, shared ideas & mutual respect.
  • Invested in 'people' through professional development, recognition & a balanced work environment to ensure employees perform at their best.
  • Leadership emphasizes integrity, accountability & a strong work ethic to cultivate a productive, results‑oriented team.
  • No available public data on gender ratios, gender pay equity, leadership diversity or specific numeric DEI outcomes.
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