Sales Representative (Builder)

Description

• Investigate and resolve customer issues related to deliveries, returns, credits, and other service concerns.
• Serve as the point of contact for all internal and external communications with builder channel customers and MSI decision-makers.
• Present MSI products—including natural stone, slab, tile, hardscape, porcelain tile/pavers, mosaics, and quartz—to key decision-makers.
• Manage builder displays, product samples, and selling tools to support sales efforts.
• Conduct regular sales calls with builders and design centers within the assigned territory.
• Conduct ongoing market research and analysis within the assigned region.
• Represent MSI at trade shows and industry events as required.
• Establish and maintain close working relationships with builders’ key purchasing personnel.
• Communicate MSI’s competitive advantages to installation and countertop fabrication companies, positioning MSI as the vendor of choice.
• Utilize marketing materials such as catalogs, brochures, and vendor collateral to promote MSI products within the territory.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
• Build and maintain strong relationships with builders to specify MSI materials across product categories.

Requirements

• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Bilingual in Spanish is a plus.
• Strong communication, presentation, problem-solving, and negotiation skills
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Understand MSI products, market competition, and strategies to effectively position offerings.
• Bachelor’s degree preferred
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
• Previous sales experience is a plus
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Must possess a valid driver’s license

Benefits

• Medical, Dental, and Vision Insurance
• Traditional and Roth 401(k) plans with company matching contributions
• Company-paid Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
• Company-paid Short Term and Long Term disability
• Charitable donation matching programs
• Annual pay increases
• Referral, Holiday, and Annual Bonuses

Training + Development

Interview process

Visa Sponsorship

Security clearance