Technical and Remote Support Specialist

Description

• Coordinate, schedule, and implement mandatory training for all employees in accordance with the contract.
• Train new employees on all SOP's, policies and procedures set forth in the contract.
• Oversee husbandry, technical support, breeding support, and facility management of the CAF and C129.
• Develop and maintain employee training manuals and records.
• Maintain complete understanding of all chemicals used in animal studies, attend study meetings as scheduled concerning safety protocols, techniques, disposition of animals and chemical hazards.
• Provide facility orientation for new employees and manage training program for hands on training of new ASP (animal study proposal) participants and provide input on their competency. Additional training for lab personnel upon request.
• Organize and conduct classes for employees taking AALAS certification exams.
• Overall responsibility for ensuring and documenting that all contract personnel complete required occupational health safety trainings, NIEHS mandated trainings (e.g., cybersecurity, harassment in the workplace, etc.) and that all contract personnel maintain job competence through ongoing SOP review.
• Provide technical backup at the direction of Project Manager/Assistant Project Manager including, but not limited to, module supervision, routine animal husbandry, identification, surgery, and sample collection. Provide study assistance to research personnel as requested on the Experimental Summary Sheet and directed by the facility manager.
• Maintain Safety Data Sheets.
• Initiate and update SOP's as requested by the Government.
• Maintain database for studies occurring in isolation cubicles.
• Attend and participate in scheduled Animal Health and supervisor's meetings.

Requirements

• Experience supporting rodent breeding colonies, performing rodent technical procedures (injections, gavage, etc.), and providing and overseeing training and technical competence in other personnel preferred.
• Strong organizational skills and the ability to work well with subordinates and supervisors and to promote teamwork.
• High proficiency in Microsoft Office Skills (Outlook, Word, Excel).
• Ability to continuously stand, kneel, bend, walk, climb, and otherwise navigate storage units, washrooms, lab rooms, and other research areas.
• Ability to wear required PPE which may include respirators or masks, coveralls or Tyvek suits, waterproof gloves, boots, and jackets, safety glasses, and other area-specific equipment.
• Knowledge of industry-specific regulations and equipment.
• Valid driver license.
• Ability to obtain/maintain client site access and badging requirements.
• Physical strength, endurance, and dexterity, to lift, pull, push, carry, handle cages, racks, large pieces of equipment, feed and bedding bags and other materials and equipment normally found in a research facility.
• Ability frequently to lift, carry, or otherwise move materials, carts, or other equipment weighing up to 20 pounds, occasionally up to 50 pounds.
• Ability to use verbal and written/electronic communication for daily tasks.
• Visual acuity to perform inspections, take inventory, and complete paper and electronic documentation.
• Working knowledge of eSirius or a comparable electronic facility management system preferred.
• 3+ years of experience required in an animal facility.
• Ability to work in and around water.
• High School diploma or equivalent required.
• Ability to move arms and hands at or above the shoulders/head to move supplies and equipment.
• Ability to multi-task and prioritize in order to provide coverage while meeting deadlines for contract deliverables.
• Laboratory Animal Technician (LAT) certification from the American Association for Laboratory Animal Science (AALAS) required, Laboratory Animal Technologist (LATG) preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance