Manages associated payment collections when necessary.
Confirms that all company-branded work is OSHA-compliant and satisfies all other applicable laws and regulations.
Works on site, directly with customers, to answer any questions, concerns, and assess satisfaction level as well as make any necessary changes to resolve customer concerns in real time.
Independently assesses install partners’ installations and service calls to confirm adherence to operating practices and policies.
May be required to perform services and repairs, for which he or she would need to ascertain the parts necessary.
Completes various administrative tasks as needed.
Ensures that all materials used in the installation process meet company standards and, in the case of any defect or quality concern, is responsible for determining what steps are necessary to meet compliance/quality standards and maintain customer satisfaction.
Negotiates and adjusts material pricing agreements with customers and makes additional sales recommendations according to an independent assessment of customers needs.
Determines what action to take when issues present during the inspection process.
Evaluates install partner performance and, based on the evaluation, has the authority to both manage the scheduling and distribution of installation and repair jobs and to make recommendations to management regarding retention and/or termination of an install partner’s services.
Requirements
ipad
iphone
driver's license
ez pass
customer service
negotiation
Technology Package (IPad/IPhone)
Must have a valid driver’s license and be capable of driving to, from, and in between sites as needed.
Must be organized, self- motivated, and detail-oriented.
EZ Pass
Must have the ability to multi-task, prioritize, and manage time.
Must be comfortable with negotiating and independently having the authority to make decisions to resolve customer concerns in real time.
Must have great customer service skills.
Benefits
Use of Company Vehicle
Bonus Plan
$60,000 Salary
Gas Card
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1992
Year Established
The company was established with a focus on quality craftsmanship and customer satisfaction.
1M+ Projects
Total Completed Projects
The company has delivered over a million home improvement projects nationwide.
Specializes in full-scale remodeling, including windows, roofing, siding, and doors, helping homeowners transform their living spaces.
Known for its innovative approach and high-quality products, it has grown to become one of the largest residential contractors in the U.S.
Delivers custom solutions designed to enhance curb appeal, energy efficiency, and home value.
Culture + Values
Integrity
Innovation
Customer Satisfaction
Excellence
Collaboration
Continuous Growth
Environment + Sustainability
2050
Net Zero Emissions Target
Aim to achieve net zero carbon emissions by this year.
Investment in energy-efficient solutions for homes
Focus on sustainable remodeling practices and materials
Partnerships with eco-conscious suppliers
Prioritize reducing the environmental impact of operations
Inclusion & Diversity
Gender-neutral job titles
Commitment to promoting a diverse and inclusive workplace
Regular training and development programs on diversity