Regional Director, Residential Operations

Description

• Promote Avenue Living within the community: building a culture that reflects and fosters Avenue Living’s core values.
• Provide operational and sales direction for the residential portfolio management team.
• Manage the property management budget, ensuring financial objectives are met. Monitor and control operating costs, capital expenditures, and cash flow and maximize property revenues by maintaining high occupancy rates and resident satisfaction.
• Responsible for leading and managing the property management operations, ensuring the efficient management of residential portfolios. This includes developing and implementing strategies for asset optimization, ensuring compliance with industry standards, and fostering resident relationships.
• Develop operational and capital improvement plans in alignment with our capital planning and facility management teams that align with company objectives.
• Support the Regional Vice President Residential Operations in communicating and executing corporate objectives, through frequent and fluid communication. The Regional Director will schedule meetings to focus individual portfolio performance but also at the broader regional level to ensure alignment and execution.
• Administer standardization of operational processes for the existing portfolio and new acquisitions by participating in weekly meetings and quarterly strategy meetings with the Regional Portfolio Managers, people and culture, capital investments, financial planning and analysis, and health, safety, security and environment teams to execute on organizational goals.
• Oversee the day-to-day operations of multiple properties across the region.
• Deploy all aspects of asset management strategy to the residential and assistant portfolio management team.
• Develop residential portfolio managers and their teams through performance management, coaching, mentoring and job shadowing. Providing constructive feedback and focusing on lessons learned.

Requirements

• Facilities management experience.
• Bachelor’s degree or equivalent.
• 3-5+ years' experience as a Property Manager.
• Demonstrate effective leadership to deliver best-in-class standards of customer service, maintenance, and property operation.
• Project management experience.
• Understanding the components of Sales, Facilities, Capital Management with a strong financial acumen.

Benefits

• An employee centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Communities’ properties, and an employee discount and savings program through industry partnerships and Perkopolis.
• With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
• We are committed to a strong safe work environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance