Creative Content Manager

Reporting to the Head of Creative, the Creative Content Manager blends creative execution with operational excellence to deliver compelling work that aligns with brand objectives and resonates with target audiences.

This role is dynamic and detail-oriented, responsible for overseeing the end-to-end production of high-quality marketing initiatives across platforms, including web, social media, and video.

They will manage cross-functional collaboration with creative team and external vendors to ensure deliverables meet the highest standards of quality, creativity, and timelines. In addition, this role plays a critical part in optimizing production workflows, managing contracts and invoicing, and driving process improvements that enhance efficiency across the organization.

• Performance Tracking & Reporting - Utilize digital tools and analytics to monitor content performance, generate insights, and inform future creative strategies.
• Cross-Functional Collaboration - Partner with Head of Creative and other stakeholders to ensure cohesive storytelling and consistent brand messaging.
• Shoot & Set Management - Be present on set for photo and video shoots to ensure all production needs are met, product is represented accurately, and deliverables are captured according to brand and creative expectations.
• Quality Assurance - Ensure all content meets brand standards for quality, creativity, and accuracy before final delivery or publication.
• Lead Content Production - Oversee the planning, development, and execution of creative content across platforms, ensuring alignment with brand strategy and marketing goals.
• Vendor & Partner Coordination - Source, onboard, and manage external production partners, including agencies and freelancers, to support content creation and execution.
• Process Optimization - Implement and refine production workflows to improve efficiency, reduce bottlenecks, and enhance overall output quality.
• Contract & Invoice Management - Manage contracts, purchase orders, and invoicing processes in partnership with legal and finance teams.
• Project Management - Manage multiple projects simultaneously, maintaining timelines, budgets, and quality standards while coordinating with internal teams and external vendors.

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 6-8 years of experience and professional achievements.

• Natural Curiosity & Growth Orientation - A lifelong learner with a drive to explore new ideas, technologies, and creative approaches.
• Resilience & Adaptability - Thrives in fast-paced environments, maintaining composure and focus while juggling multiple priorities and shifting demands.
• Strategic Thinking & Innovation - Ability to connect creative execution with business goals, identifying opportunities to scale impact and drive improvement.
• Creative Storytelling & Content Development - Strong ability to conceptualize and produce engaging content that aligns with brand strategy and resonates with diverse audiences.
• Excellent Communication Skills - Strong verbal and written communication skills to articulate ideas clearly, influence stakeholders, and foster collaboration.
• Startup Mindset & Agility - Comfortable navigating ambiguity, embracing change, and iterating quickly - bringing a proactive, solutions-oriented approach to evolving business needs.
• Contract & Financial Process Management - Familiarity with managing contracts, purchase orders, and invoicing systems, with strong attention to detail.
• Project & Production Management - Proven experience managing complex creative projects from concept to delivery, with a focus on timelines, budgets, and quality control.
• Digital Fluency - Proficiency with digital tools, content management systems, and analytics platforms to optimize workflow and performance.