Regional Quality Manager

Description

• Ensuring corrective action effectiveness & assisting plants with identifying quality improvement initiatives
• Reviewing claims set to be denied to ensure research is completed accurately
• Identifying systemic problems in region, specifying projects related to those areas and following up to measure progress
• Ensuring new technology is successfully implemented & embraced
• Driving compliance with process quality assurance protocols
• Developing & training plant quality team & technical service staff; ensuring standard work is in place for each position; identifying competency gaps & providing training or resources to correct
• Actively participating in trials for region; ensuring "critical-to-quality" factors are addressed prior to run
• Directing technical service reps - ensuring claims are handled in timely manner, appropriate corrective actions are implemented, and reps are partnering with plants to resolve problems
• Adhering to quality control plan, with specific parameters developed pursuant to customer demands
• Identifying opportunities for kaizen events and leading and/or overseeing effective implementation
• Identifying opportunities to assist customers & provide value-added services
• Evaluating & implementing corrective actions
• Evaluating & implementing best practices across region
• Partnering with corporate resource to ensure ISO procedures are being implemented & followed

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance