Corporate Communications Specialist

Description

• In partnership with IT, build and maintain “dark site” webpages, email templates, and social-ready assets that can be activated rapidly during an incident or crisis communications.
• Monitor and report on the effectiveness of communication initiatives using quantitative and qualitative metrics.
• Contribute to external storytelling efforts, including community impact initiatives, people and culture, and sustainability.
• Draft, edit, and distribute employee communications, newsletters, announcements, and content for various internal channels.
• Collaborate with design and digital communications partners to produce visually aligned and high-impact content for both internal and external audiences.
• In partnership with the Director of Corporate and Digital Communications, develop press releases, media statements, executive talking points, and briefings when needed.
• Manage distribution lists in coordination with HR and IT to ensure accuracy and segmentation.
• Partner with the Corporate Communications team and senior leaders to create and manage thought leadership content, speeches, talking points, presentations, and Op-Eds for senior executives.
• Maintain and contribute to a consistent editorial calendar across corporate channels, ensuring a strategic cadence and message integration.
• Collaborate with Corporate Communications leadership to update and rehearse digital response playbooks.
• Develop and execute internal communications that align with Signature’s values, key story drivers, corporate narrative, and strategic initiatives.
• Assist with media relations and corporate reputation efforts, ensuring alignment with broader communications strategies and key story drivers.
• Draft and prepare high-quality executive communications for C-level executives, ensuring alignment with tone, message, and business goals.
• Partner with HR and Operations to promote employee engagement, wellness, recognition programs, and culture-building initiatives.
• Monitor the media inquiries inbox and voicemail to address media requests and ensure Signature’s response, serving as the media contact for inquiries on a rotational schedule.
• Support the Director of Corporate and Digital Communications in issues and crisis management, including the development of holding statements, FAQs, and coordinated messaging across stakeholder groups.
• Support change leadership and management communications to ensure clear, timely, and empathetic delivery of key messages.
• Review and refine content to ensure brand tone, clarity, accuracy, and engagement across all materials.
• Produce or repurpose visuals, scripts, talking points, presentations, and video segments tailored to frontline and office-based audiences.
• Pull data from email, intranet, signage, and volunteer platforms; build dashboards and monthly reports with recommendations to improve engagement and ROI.

Requirements

• Experience crafting content for diverse audiences and formats, including email, presentations, scripts, and digital channels
• Familiarity with communication tools (e.g., Microsoft 365, SharePoint, Teams, Mailchimp, Canva)
• Comfort working in a fast-paced, deadline-driven environment with shifting priorities.
• Experience in media relations, incident/issues management, or change management communications
• 3–5 years of progressive experience in corporate communications, news/media, public relations, or related field
• Ability to translate complex concepts into clear, compelling messages
• Bachelor's degree in Communications, Public Relations, Journalism, English, or related field
• Familiarity with measurement tools and analytics for internal and external communications
• Strong knowledge and understanding of AP Style, plain language writing, and inclusive communication principles
• Exceptional writing, editing, and storytelling skills with strong attention to detail
• Excellent interpersonal and collaboration skills, with the ability to work cross-functionally

Benefits

• Paid time off
• Tuition reimbursement
• Health Savings Account
• Identity Theft and Legal Services
• Disability Insurance
• Paid Maternity Leave
• Critical Illness, Hospital Indemnity and Accident Insurance
• Medical/prescription drug, dental, and vision Insurance
• Training and Development
• Life Insurance
• Flexible Spending Accounts
• Employee Assistance Program (EAP) & Perks

Training + Development

Interview process

Visa Sponsorship

Security clearance