Uplight
Combines AI‑driven customer engagement with flexibility management to help utilities conserve, shift, and monetize energy.
1 days ago
$116,000 - $145,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Canada
Office Full-Time
Company Size
597 Employees
Service Specialisms
Sector Specialisms
Description
product strategy
mvp launch
user research
metrics tracking
platform stability
workflow design
We are seeking a Senior Product Manager to lead the Programs & Event Management capabilities within our Flex platform. The role will own the core user experience of our Edge DERMS, enabling utility program managers and control room operators to manage DR/VPP programs and dispatch resources at scale. Emphasis is on operationalizing advanced grid functions, ensuring platform stability, and delivering intuitive, error‑proof workflows for utility partners and internal teams.
- Develop and articulate a clear product strategy for client and admin facing tools and products
- Collaborate with engineering and design to shape strategy, prioritize valuable problems, and launch MVPs to validate hypotheses
- Lead iterative product and design thinking to continuously measure, learn, and enhance user experience
- Build a deep, data‑driven understanding of customer needs, pain points, and real‑life behaviors across programs
- Drive user research with clients at every stage of product development
- Define, monitor, measure, analyze, and report on key product metrics
- Partner with designers, engineers, PMs, researchers, marketers, and account managers to align on core user problems and uncover shared opportunities
- Champion a culture of continuous learning, feedback, and iteration
- Make a meaningful impact on decarbonization and a sustainable future
Requirements
3+ years
product leadership
storytelling
user‑first
enterprise software
agile
- 3+ years experience leading product teams to identify high‑value pain points and market opportunities
- Excellent communication and storytelling skills for both technical and non‑technical audiences
- Experience leading horizontal, multi‑team efforts with embedded discovery
- User‑first mindset advocating simple, elegant solutions while managing ambiguity and technical constraints
- Growth‑mindset; comfortable giving and receiving constructive feedback and collaborating on problem solving
- Experience building enterprise software (B2B and/or B2C)
- Must be located on the East Coast or work East Coast timezone hours for overlap with India team
- Deep curiosity for exploring responsible efficiency opportunities with AI
- Comfortable jumping into complex technical domains with humility
- Experience across multiple industries or startup environments
- Fluency in Agile methodologies and meeting cadences
Benefits
Uplight offers the chance to make a meaningful impact on decarbonization while advancing your career through robust learning programs and collaborative teamwork. Employees enjoy comprehensive benefits such as flexible time off, generous parental leave, a wellness stipend, and work‑flexibility. The company fosters an inclusive community that celebrates diversity, provides Employee Resource Groups, and supports a growing movement toward a sustainable future.
The salary range for this position is $116,000–$145,000 CAD plus bonus, with the final offer based on experience, skills, and internal equity. Uplight is an equal‑opportunity employer that prohibits discrimination and harassment of any kind and values diversity across all protected categories.
- Grow your career with advancement opportunities, learning programs, and a collaborative environment
- Thrive with flexible time off, generous parental leave, wellness stipend, and work flexibility
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
80+ utilities
Utilities served
Trusted by over 80 electric and gas utilities worldwide.
110M customers
Customers managed
.Services provided to 110 million customers globally.
8.5 GW
Flexible load managed
Manages nearly 8.5 gigawatts of flexible load worldwide.
$1.5B valuation
Company valuation
Achieved unicorn status with a $1.5 billion valuation.
- Born in 2019 from the merger of Tendril and Simple Energy.
- Powered by AI and data analytics, its platform steers utilities and consumers to conserve energy, shift loads, adopt efficient rates, and tap distributed assets like solar and EVs.
- Typical projects span virtual power plants, demand-response orchestration, rate engagement campaigns, energy efficiency marketplaces, and EV charging optimization.
- Their platform integrates customer engagement, DER management, demand management, and asset optimization into a single scalable SaaS-based system.
- Unusual for a tech startup, Uplight is a certified B-Corp and remains privately held while steering the clean-energy transition at grid scale.
Culture + Values
- Do the Right Thing: We act with integrity, even when it’s hard.
- Impactful Progress: We work to meaningful outcomes, mindful of each step it takes to achieve them.
- Grow: We’re driven by curiosity and excitement, and we’re always ready to learn.
- One Team: We operate as a unified team, made stronger by the uniqueness of each team member.
- Trustworthy Professionals: We practice honesty, integrity, and respect. Always.
- Collaborative: We work well with others.
- Accountable: We act with personal responsibility. We own our mistakes and model the change we expect from others.
- Embrace Difference: We create value from differences.
- Take Care of Each Other: We care for our own and others’ health and wellbeing.
- Graceful Communication: We communicate openly, directly, and actively—but first, we listen.
Environment + Sustainability
35.4% improvement
B Corp score boost
Significantly enhanced sustainability performance since certification as a B Corp.
110M homes
Solutions reach
Impact on over 110 million households and businesses through innovative solutions.
500k+ devices
Affordable solutions
Delivered over 500,000 smart devices to income-qualified customers at low or no cost.
25% energy increase
Customer efficiency
Customers increased their purchases of energy-efficient products by 25%.
- Partnership with Autogrid for DER capacity and grid-edge device management.
- Alignment with a mission to reduce CO₂ emissions and save consumers on energy bills.
- Leadership recognition in Guidehouse HEMS and VPP categories.
- No stated net-zero target date available.
Inclusion & Diversity
- Maintains Employee Resource Groups including Military Connection; Moms of Uplight; NEURODiversity; Parents of Uplight; PRISM Alliance (LGBTQ+); Organized Marginalized Genders; Women in Tech.
- No gender‑specific workforce percentages publicly disclosed.
- No specific DEI goals or gender balance targets available online.