Helpdesk Apprentice

mitie cleaning & hygiene services

Leading company in sustainable technology solutions.

Assist service desk with scheduling, CAFM updates, reporting and supplier coordination.

1 months ago ago

Entry-level

Full Time

Glasgow, Scotland, United Kingdom

Onsite

Company Size

1500+ globally Employees

Service Specialisms

serviceSpecialismFormat1

serviceSpecialismFormat2

Sector Specialisms

sectorSpecialismFormat1

sectorSpecialismFormat2

Role

Prepare purchase orders, quotations, and supporting documentation for contract works
Monitor shared mailboxes, ensuring emails are actioned promptly and accurately
Review certifications, worksheets, and contractor reports, flagging any remedial work required
Assist managers with reporting, management information, and customer updates
Update and maintain jobs on our CAFM systems (Maximo and Click planning platform)
Support the Service Desk team with scheduling and planning work for engineers and subcontractors
Build positive relationships with colleagues, managers, engineers, and external suppliers