Helpdesk Apprentice

mitie cleaning & hygiene services
Leading company in sustainable technology solutions.
Assist service desk with scheduling, CAFM updates, reporting and supplier coordination.
2 days ago ago
Entry-level
Full Time
Glasgow, Scotland, United Kingdom
Onsite
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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sectorSpecialismFormat2
Role
What you would be doing
procurement
cafm updates
scheduling
report review
reporting
stakeholder management
  • Prepare purchase orders, quotations, and supporting documentation for contract works
  • Monitor shared mailboxes, ensuring emails are actioned promptly and accurately
  • Review certifications, worksheets, and contractor reports, flagging any remedial work required
  • Assist managers with reporting, management information, and customer updates
  • Update and maintain jobs on our CAFM systems (Maximo and Click planning platform)
  • Support the Service Desk team with scheduling and planning work for engineers and subcontractors
  • Build positive relationships with colleagues, managers, engineers, and external suppliers
What you bring
critical thinking
gcses
learning
organised
communication
  • The ability to think critically and find solutions.
  • GCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at the interview stage.
  • Open to learning new systems, tools, and processes
  • Organised, attentive to detail, and able to manage multiple tasks
  • Confident communicating with different people and building relationships
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview

Nope

Culture + Values
  • Bring your expertise in software development
  • Bring your creativity and problem-solving skills

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  • Bring your expertise in software development
  • Bring your creativity and problem-solving skills
Environment + Sustainability
  • Bring your expertise in software development
  • Bring your creativity and problem-solving skills

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam tortor lacus, ultrices eu purus sit amet, ullamcorper maximus lacus. Suspendisse in iaculis massa, in ullamcorper quam. Interdum et amet.

  • Bring your expertise in software development
  • Bring your creativity and problem-solving skills
Inclusion & Diversity
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Helpdesk Apprentice at mitie cleaning & hygiene services in Glasgow, Scotland, United Kingdom