Senior Product Specialist - LV

Overview

Manage full lifecycle of electrical products, from market research to after‑sales support.

Key Responsibilities

• technical documentation
• after-sales support
• product lifecycle
• technical review
• market analysis
• regulatory compliance

Tasks

Responsible for managing the full lifecycle of electrical products—including high, medium, and low-voltage circuit breakers, switchgear (e.g. RMU, unit sub-station, low-voltage panel), residual current protection devices, ATS, EV chargers, contactors, energy meters, power quality products (e.g. capacitors, SVG, APF), inverters, and photovoltaic & energy storage systems—from market research and product planning to technical support and after-sales optimization. Collaborates with cross-functional teams to drive product innovation, ensure compliance with local standards, and strengthen the brand’s competitiveness in global markets. -Expand external cooperation channels. Proactively engage with government authorities, industry committees, professional consulting firms, and universities in local markets to explore opportunities for technical cooperation, project collaboration, and market promotion. Enhance the brand's industry influence and reputation in overseas markets through joint R&D, participation in industry events, and technical exchanges. -Lead the compilation and update of product technical documents, including product manuals, electrical schematic explanations, and intelligent function guides, to empower internal teams and external customers. -Deeply explore product application scenarios in local markets. Optimize product adaptation solutions based on the industry characteristics of different regions and solve technical problems in the actual application of customers. Oversee the overall after-sales technical support work, establish a rapid response and resolution mechanism for after-sales issues, and improve customer satisfaction. -Take charge of after-sales technical support. Connect with local after-sales teams and customers, respond quickly to after-sales issues (such as product fault diagnosis and technical query resolution), and provide professional solutions. Analyze after-sales issue data, summarize common problems, and drive product design optimization and quality improvement, reducing the incidence of after-sales issues. -Lead market demand analysis and competitor research, accurately identify the differentiated advantages of products, and propose product function planning, technical improvement, and innovation directions. Collaborate with sales and marketing teams on customer visits to deeply explore customer needs, lead the design of overall solutions based on customer requirements and new product development projects, and be responsible for the progress, quality, and market adaptability of new product development. -Lead technical reviews during the product R&D process. Control key links such as electrical schematic design and intelligent function implementation to ensure the technical feasibility and stability of products. -Focus on the full range of electrical products, including high/medium/low voltage circuit breakers (e.g. LBS, ACB, MCCB), switchgear (e.g. RMU, unit sub-station, low-voltage panel), residual current protection devices, ATS, EV chargers, contactors, energy meter, power quality products (e.g. capacitors, SVG, APF), inverters, photovoltaic & energy storage products and so on. Lead product lifecycle management, overseeing the entire process from market demand research and product planning to iterative optimization. -Collaborate with the marketing and sales team to develop product promotion strategies, provide professional technical support, and enhance customer recognition and satisfaction with products. -Collaborate with marketing and sales teams to build cross-departmental communication bridges. Provide professional electrical technical support, participate in product promotion, customer training, and technical consultation, ensuring an efficient closed loop for product implementation and market feedback. Proactively join sales and marketing teams in visiting key local customers, communicate face-to-face to clarify requirements, accurately address explicit customer needs and identify implicit needs. -Track industry technological development trends and competitor dynamics, regularly issue product analysis reports, and provide data support for the company's product strategy adjustments. Be responsible for the expansion and maintenance of local cooperation channels. Promote the implementation of cooperation projects through channels such as government authorities, committees, consulting firms, and universities to expand the brand's overseas influence. -Track global electrical industry standards, regulations, and technological trends. Optimize product design specifications and technical parameters in line with the localization needs of overseas markets to ensure product compliance and adaptability. -Dive deep into core application fields such as power systems, industrial sectors, construction, and data centers. Analyze industry trends and customer pain points, develop targeted product solutions, drive product technological innovation and functional upgrades, and enhance the core competitiveness of products in overseas markets.

Requirements

• bachelor's
• 7+ yrs
• electrical schematics
• iec
• r&d
• project management

What You Bring

-Excellent communication and coordination skills, project management capabilities, and team collaboration spirit, with strong pressure resistance. -Ability to design overall product solutions based on customer needs, and to quickly analyze and solve technical issues in product after-sales support. -Strong technical review capabilities and problem-solving skills, with the ability to efficiently coordinate cross-departmental resources to promote product implementation. -Good English listening, speaking, reading, and writing skills. -Proficiency in interpreting and designing electrical schematics, and in-depth understanding of the core working principles of high/medium/low voltage electrical products. -Profound understanding of the specific application scenarios and industry needs of electrical products in core fields such as power systems, industry, construction, and data centers. -Familiarity with international and target market electrical industry standards and regulations (such as IEC, UL), and ability to conduct product compliance design and review. -At least 7 years of work experience in electrical products. -Priority will also be given to candidates with experience in cross-departmental collaboration (especially with sales/marketing teams) for customer demand exploration, solution design, and new product development. -Bachelor's degree or above in Electrical Engineering, Automation, Power Electronics, or related -Mastery of the basic working principles and technical implementation methods of intelligent electrical products (such as smart breakers, RTU, FTU, SVG, smart RMU, ALBS and PV energy storage systems). -Priority will be given to candidates with R&D, design, or product management experience in any one or more product series such as circuit breakers, switchgear, EV chargers, energy storage products, or power quality products.

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Benefits

Work-Life Balance A Competitive Salary & Benefits

About Chint

-It specializes in green energy, intelligent electric systems and low-carbon solutions. -Typical projects range from industrial low-voltage systems to large-scale solar farms and smart micro-grids. -The business grew through strategic localization—building R&D hubs in Asia, Europe and North America. -A stubborn innovator, it holds thousands of patents and helps shape global industry and tech standards. -It continues expanding vertically—from component manufacturing to turnkey energy solutions worldwide.

Sector Specialisms